Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Norfolk Subway® Restaurant at 600 Gresham Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I placed a pick-up order. The food was ready on time but was not prepared to my specifications, so I bought it back and asked them to remake it. The cashier didn't speak a word except to ask me for the incorrectly made sandwich back so she could slam it in the trash in front of me. She rolled her eyes and scrolled through her phone the entire time I waited. They made 3 or 4 other sandwiches while I stood there and waited for my sandwich to be remade - I had to ask them when they were going to start re-making my food because I had placed an order in advance so it wouldn't take up my entire break. Again, she didn't say a WORD to me even though I spoke directly to her. After they made MORE sandwiches that weren't mine, they finally got to remaking my food and the cashier bagged it up and slid it across the counter, again without speaking. I would have asked for a manager, but I don't think I would've gotten an answer since she wasn't in the mood to SPEAK.
I know they hire people with IDs and cognitive deficits to work in the cafeteria, shops, and restaurants, but if your deficit is that you cannot display basic human courtesy or deliver bare-minimum customer service, you probably should NOT be working in a customer facing position. Just a thought.
DH
Derek Hood
Oct 14, 2025
1.0
First time at this subway and it sucked they messed up my Subway when we showed the lady she was very rude had a nasty attitude with all cause I wanted a new sub I walked away she made me mad.
JM
jenn mack
Aug 14, 2025
1.0
During lunch rush the lady working on 8/14 just decided she was going to stop taking orders and yelled out that she was only helping the next 4 or 5 people in line. They are supposed to be open until 5. It was about 1:20 when she decided to stop. I used to work food service at many places, and know lunch rushes are crazy, but this was ridiculous.
The Subway restaurant is located at 600 Gresham Drive, Main Entrance Dining, Norfolk City, Norfolk, VA 23507, USA, within the Sentara Heart Hospital.
What are the operating hours of this Subway location?
This Subway is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at this Subway?
You can order quickly and easily via the app or online, get delivery, dine in the restaurant, or use curbside pickup.
Does this Subway offer catering services?
Yes, this Subway offers catering services to help with your event needs.
Can I dine inside this Subway restaurant?
Yes, this Subway serves dine-in customers as well as takeout.
Does this Subway location have a drive-through?
No, this Subway location does not have a drive-through service.
Are there other Subway restaurants near this location?
Yes, there are several Subway restaurants nearby which offer similar fast food and sandwich options.
What nearby medical facilities are close to this Subway?
Nearby medical facilities include the Hospital for Extended Recovery and various specialists such as Joseph A. Roenker, JR, PAC, and EVMS Ear, Nose and Throat Surgeons.
How might the proximity to Sentara Heart Hospital benefit Subway customers?
Customers visiting Sentara Heart Hospital can conveniently grab meals at this Subway located at the hospital's main entrance dining area, making it easy to eat before or after appointments and visits.