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Subway

3.7
(166 reviews)

Business Details

1901 Colley Avenue, Norfolk, VA
23517, United States
(757) 622-6200
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Norfolk Subway® Restaurant at 1901 Colley Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1901 Colley Avenue, Norfolk, VA
23517, United States

Hours

Reviews

3.7
166 reviews
5 stars
86
4 stars
23
3 stars
15
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the staff's friendliness and efficiency, while others report rude behavior and poor handling of complaints.

Food Quality

Many customers appreciate the freshness and quality of the food, but there are significant complaints about stale ingredients and incorrect orders.

Cleanliness

The store is generally noted for being clean and well-maintained, although some reviews mention unsanitary conditions.

Order Accuracy

There are numerous complaints regarding incorrect orders, particularly with online orders, leading to customer frustration.

Coupon Policy

Several customers expressed dissatisfaction with the location's refusal to accept coupons, which they found misleading and unprofessional.
  • EC
    E J Cheaprock
    Nov 28, 2025
    5.0
    If this isn't the best Subway. I'd be shocked. Super nice staff. Clean store. Quick to order and accurate. Either at the store or ordering online.
  • MM
    Morgan
    Nov 13, 2025
    5.0
    Our subs were made fast, hot and ready with the right amout of mayo, and we recommended it to friends🧡 The customer service was also amazing and they were very nice and welcomed us at the door. 🫃
  • JP
    Jay Plemmons
    Sep 17, 2025
    1.0
    They've gotten my order wrong every time I order online and this last time one of the workers made fun of my order AND got it wrong.
  • CF
    Conor Flaherty
    Sep 11, 2025
    1.0
    I was really disappointed with my visit. The lettuce was brown, the bread was stale, and none of the toppings looked fresh. The sandwich was so bad it ended up straight in the trash. Definitely not worth the stop — I won’t be returning.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Norfolk?

The Subway restaurant is located at 1901 Colley Avenue in Norfolk City, VA 23517, in Papa John's Plaza.

What are the operating hours of the Subway at 1901 Colley Avenue?

It is open Monday to Friday from 8:00 AM to 11:00 PM and on Saturday and Sunday from 9:00 AM to 11:00 PM.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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