Sonic Drive-In

3.5
1448 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Norfolk, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1093 Military Highway for the ultimate SONIC experience!

Location

Sonic Drive-In
1093 Military Highway, Norfolk, VA
23502, United States

Hours

Reviews

3.5
1,448 reviews
5 stars
581
4 stars
276
3 stars
185
2 stars
102
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20 minutes, with many leaving without receiving their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Many customers experienced rude and unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the overall quality.

Management Issues

Customers expressed concerns about poor management and lack of accountability, suggesting a need for better oversight and training.
  • KB
    Kim Bryant
    6 days ago
    1.0
    Pulled into stall and hit the button. No one acknowledged me and I sat there while 2 cars drove past me to go to drive through. Still sat there waiting and seeing them handing out food to those 2 cars and still didnt acknowledge me. Lazy lazy lazy. Will NOT be going back.
  • GK
    Gabrielle Krissoff
    Dec 29, 2025
    2.0
    I dont get to go to sonic often as I live 1100 miles from the one I went to. It was on military highway . I went to order on App it wasn't working . My partner has had same issues with app not working for the same store. ANYWAYS I love twisted flamingo so I went to treatmyself and took my kiddo. Went to stall waited 10 minutes only to hear please come around drive thru. Okay cool so I pull around drive thru one car infront of me and it took another 5 minutes to get that car done. I pulled up took 3 minutes to even say welcome to sonic I put order in 1 small chocolate shake and a route 44 flamingo. Drive up pay the 10 dollars and 33 cents.(i thought pennies were retired) I get the chocolate shake is looks like thick white milk covered in chocolate syrup . Then my flamingo looked like light pink sewer water. Worker looked like she was half out of it.had an attitude and was Slow as if she didnt even want to be at work. I probably coulda had it done better. I pulled over and tasted milk shake first before my kid drank it. He only wound up drinking like 1/3 of the small before he started freaking out that it wasn't chocolate I took another drink and it was definitely not chocolate flavored..... now as for my flamingo not only was it beyond flavorless it had minimal ice and looked just nasty. Congrats to military highway sonic . YOU RUINED somthing ive been craving for 5 months ... considering it wasn't just me who had issues with you and my partner is having issues as well plus reviews from others.. im not sure if its just that store but Nope thanks for ruining somthing great.
  • NN
    Necole
    Dec 18, 2025
    3.0
    Food is usually good, but I didn't care for the egg on the Toaster sandwich I got. It was greasy and very unappealing
  • SP
    Stacie Phillips
    Dec 17, 2025
    1.0
    I always place my order via the app. I’ve come to this location several times and each time it’s slow service, order mixups and other nonsense. I DO NOT RECOMMEND! Boycott this location and hopefully something better takes its place.
  • TG
    T G
    Dec 13, 2025
    1.0
    Well I PAID for the Double Cheeseburger on Pretzel Bun, and RECEIVED an ORDINARY bun at the Pretzel Price. This was AFTER waiting 22 mins at Bank #4. Terrible service, equally terrible execution on the Food. I will never run out of people to tell about AVOIDING THIS PLACE! Just awful all the way around. If I could give you LESS than a Star I Certainly would.