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Smashers

4.4
(517 reviews)

Business Details

(757) 633-8722
https://smashers.com

About

Burger Joint

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Smashers
1551 Premium Outlets Blvd, Norfolk, VA
23502, United States

Hours

Reviews

4.4
517 reviews
5 stars
384
4 stars
55
3 stars
28
2 stars
19
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the burgers for their flavor and quality, though there were mixed reviews on the fries, with some describing them as greasy or undercooked.

Service

Overall, the service received positive feedback for being friendly and helpful, but there were instances of slow service and issues with order accuracy.

Pricing

Customers expressed concerns about the pricing being high relative to portion sizes and quality, with some feeling it was not worth the cost compared to competitors.

Cleanliness

The establishment was generally noted for being clean, although some reviews mentioned issues with the restroom and minor debris.
  • CG
    Chaliyah G
    4 days ago
    4.0
    Burgers are great! Just check your burger before you leave if you’re getting takeout. Paid extra for bacon on two burgers and didnt realize it wasn’t on our burgers until we were already home. Sucks because we left a good tip but other than that two thumbs up.
  • DG
    David Green
    5 days ago
    2.0
    We ordered before two other couples and a family. Two original smashers, smasher style, and a large fries. The two couples that ordered behind us had their orders called first. As we waited an additional ten minutes after the people that ordered behind us, I watched the steam from their fresh food billow out and was optimistic. I finally stood up and walked to the counter to wait for our food. It was finally called and we sat down to eat. What a disappointment. The fries were lukewarm. The burgers were room temperature and buns fridge cold still. The food still got a three because the flavor and the seasoning were there, it was just like eating leftovers out of the fridge. In a pinch, I’d eat there again. I’m not going out of my way for it though.
  • AA
    Alana
    Feb 17, 2026
    5.0
    Great ambience, service is amazing, food is awesome and prices aren’t bad at all. You get quality, highly recommend supporting this local business when you go out for the lunch break.
  • LR
    Lisa Rutter
    Feb 9, 2026
    4.0
    Food was very good - I got a double and fries. I couldn't eat the whole burger. It was huge! Fries were great. I ordered on line and picked up. There are two windows - order and pick up. No one was at the pick up window so I went to the order window and was instructed to go to the other window. Only down side was the lady at the second window, I couldn't understand what she was saying and the music was really loud. Kind of made me feel unwelcome. Otherwise, will go back. Maybe just order a single next time!
  • CS
    Chelsea S
    Feb 4, 2026
    1.0
    Decided to try this place today, and what a terrible experience. Ordered two burgers, one was a double with only meat and cheese. That burger came out as a single with sauce and everything on it. My husband took it back and explained that it was wrong, and that it was supposed to be meat and cheese only and a double. Waited almost 30 minutes to have it fixed, but nope, everyone else received orders but we sat there still waiting. After 30 minutes, we left. We had even tipped 20% on an already experience lunch. Terrible service.

Frequently Asked Questions About Smashers

What are the regular business hours for Smashers?

Smashers is open every day from 11:00 AM to 9:00 PM.

What are the takeout hours at Smashers?

Takeout service is available daily from 11:00 AM to 8:30 PM.

Brand Certified Facts from Smashers

Smashers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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