Business Details
About
Fast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,332 reviews
5 stars
506
4 stars
257
3 stars
223
2 stars
101
1 star
245
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold, burnt, or poorly prepared items, indicating inconsistency in food quality.
Customer Service
Several reviews highlighted rude or unhelpful staff, with some customers feeling ignored or disrespected during their visits.
Cleanliness
Multiple reviews mentioned unsanitary conditions and a dirty environment, contributing to a negative dining experience.
Management Problems
Customers expressed concerns about poor management and lack of accountability, with reports of unprofessional behavior from staff.
- KTKleen TeamJan 3, 20261.0These young kids never paying attention, messed up the order after having to repeat 3x, pulled off didn't have the sauce I asked for, they didn't have anything right just won't be going back.
- TLTamika LeggettDec 11, 20253.0They were out of several things that I tried to order. Then I was told after I paid that I would have to wait for my tenders (not the best tenders I've ever had). They asked me to park and when they finally brought my order out it was missing part of the order. I asked for a mixture of sweet and unsweetened tea since it is always too sweet and I was only given unsweetened tea. The young lady that took my order and the gentleman that brought my order out were both very nice.
- JBJasmyne BruceDec 10, 20253.0My fries tasted like they were coated in a something that left a weird texture coating the inside of my mouth. I hated it. BUT, their customer service is on point.
- CFChristina FordDec 6, 20251.0Waited over 30 minutes for an online pick up order and they still didn’t get it right. The one important thing out of my whole order and they didn’t put it in the bag. Called the store 4 times and they wouldn’t answer. Horrible customer service
- JDJack DillDec 4, 20251.0It’s very dirty and unsanitary , the managers have attitudes everyday ,coming in late and everyone in there has problems. I waited on my food for a hour and a half and it was cold I asked for it to be fresh they complained and gave me the wrong order.The general manager doesn’t do his job nor make sure it’s clean in there overall this place needs to be shut down
Frequently Asked Questions About Rally's
What are the operating hours for Rally's at 1208 Monticello Avenue?
Rally's is open daily from 10:00 AM to 4:00 AM.
What type of attire is appropriate when visiting Rally's?
The dress code at Rally's is casual.
What payment methods are accepted at Rally's?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa.
Does Rally's offer drive-thru and take out services?
Yes, Rally's provides both drive-thru and take out services for your convenience.
What are some of the specialty menu items at Rally's?
Specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
Can I order food online or have it delivered from Rally's?
Yes, you can order ahead online or have food delivered with limited personal contact for safety.
What is the address and phone number for Rally's at Monticello Avenue?
The address is 1208 Monticello Avenue, Norfolk, VA 23510. The main phone number is +1 757-446-7033.
How can I get to Rally's using nearby transit or landmarks?
Rally's is near prominent locations such as Randy's Auction Gallery and Millers gas station. Use these landmarks to find the restaurant easily.
Are there any nearby places to visit after enjoying a meal at Rally's?
Yes, you can visit The Slowdive Gallery, Kick Start Art Gallery, or the West Point Monument located close to Rally's.
Where can I find convenience stores or gas stations near Rally's?
Nearby convenience stores and gas stations include 7-Eleven, BP America, Accurate-Tune Plus, and Millers.