Rally's

3.4
1294 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
2300 Azalea Garden Road, Norfolk, VA
23513, United States

Hours

Reviews

3.4
1,293 reviews
5 stars
446
4 stars
250
3 stars
213
2 stars
137
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, salty, or improperly prepared food, with several customers expressing disappointment in the taste and freshness.

Customer Experience

Numerous customers highlighted a lack of professionalism among staff, with complaints about unhelpful attitudes and unresponsive management.

Inconsistency

The quality of food and service varied significantly, with some customers noting good experiences while others had consistently negative encounters.

Cleanliness

Several reviews pointed out unsanitary conditions and a dirty environment, contributing to an overall negative impression.
  • BB
    Bigg Luvs Breakdown
    Nov 12, 2025
    2.0
    Got the pick 2 deal and both burgers were suppose to b double rally burger with cheese... i got 2 rallys burgers without cheese and the ordered a large and got a medium fry.....it was a long day and i just didnt bother but was very disappointed.
  • JC
    Jan Chapman
    Nov 10, 2025
    2.0
    Food was cold! Asked for extra onions and pickles! Did not get! but later on my recipt I saw where they charged me .02 extra for pickles.
  • JJ
    James
    Nov 9, 2025
    1.0
    730 on a Sunday night rallies souls point road in Azalea garden are not taking customer orders anymore. They're only taking DoorDash orders at their drive through and walk up. How ignorant and stupid is that? You can't walk or drive up to get food but if I call ahead, I can get food.
  • EG
    Eboni G
    Oct 30, 2025
    1.0
    This place on azalea garden road does not even deserve 1 star the service is TRASH. I’m not sure who they hire but the customer service is TRASHHHHH there’s always a wait time to get ur food the. Workers act like you are bothering them they sit outside smoking cigarettes. The system always down or they only taking cash only they get your order and then look at you like you are the problem they are never apologetic last time I visited this location we waited almost 20 mins for our food and they still had the order wrong and was very rude when we asked for missing items. Alll a while one of the employees was walking around eating a burger her self I can’t make this up This place is just TRASHHHHHH
  • TM
    Timothy mereno
    Oct 28, 2025
    1.0
    On October 26th around 7:00 p.m. I decided to go out and get some rallies for dinner. I waited at the menu board for about 10 minutes and nobody responded so I drove up to the window. I explained to the cashier however she really didn't seem too concerned about it. I want to head and ordered a combo one with no onions and a Coke. Took about 15 minutes and then finally I received my order and went home. Once I got home and opened up the bag I noticed the sandwich was sitting on top of the fries and the fries and the fries or dripping greasy. When I open up my sandwich I was surprised to see it was the wrong order. A combo one is a baconator and what I received was a burnt chicken and burnt bacon. I could only eat half a sandwich and then had to throw it away it was so nasty. This is the worst place I've ever ordered from and will never order from there again.

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 2300 Azalea Garden Road?

Rally's is open daily from 10:00 AM to 2:00 AM.

Where is Rally's located?

Rally's is located at 2300 Azalea Garden Road, Norfolk, VA 23513, USA.