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Brand Certified

Rally's

3.6
(520 reviews)

Business Details

(757) 431-7333
https://checkersandrallys.com/location/-25094713

About

Fast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
1366 East Little Creek Rd, Norfolk, VA
23518, United States

Hours

Reviews

3.6
520 reviews
5 stars
228
4 stars
86
3 stars
61
2 stars
42
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, overcooked, or incorrect, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Positive Experiences

Some customers praised the food quality and friendly service, noting specific employees who provided excellent service.

Cleanliness and Atmosphere

Several reviews mentioned cleanliness issues within the store, including slippery floors and dirty tables.
  • NB
    Nicholas Bright
    Jan 24, 2026
    5.0
    Everything was dropped fresh. Fire.
  • TL
    Trinity Landon
    Jan 22, 2026
    1.0
    Don’t come here, the service is terrible and the workers are disrespectful and rude. You can be the only people in there and have others come in after you and still be the last one to leave.
  • AP
    Aniya Patterson
    Jan 21, 2026
    1.0
    I placed an order at the store and they were missing my slushie and sundae and immediately I was told to go through the app, but I ordered with the website. The website told me to contact the store and I did and they kept telling me to go through the app and there was no way for me to get a refund on the two items that were missing very displeased. I would’ve been satisfied with a substitution if I knew there was going to be no way I could get my money back. I’m practically just giving free money out
  • AV
    Al Vollman
    Jan 5, 2026
    5.0
    I love the food. I would love to go back to eat there . I like the french fries. I like the cheeseburger. I love their smoothies .
  • GD
    Güero dominguez
    Dec 28, 2025
    5.0
    Buena atención

Brand Certified Facts from Rally's

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Certified February 22, 2026Yext Knowledge Graph
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