Pizza Hut

3.1
434 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 9700 N. Rodgers Road in Norfolk, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
9700 N. Rodgers Road, Norfolk, VA
23511, United States

Hours

Reviews

3.1
434 reviews
5 stars
131
4 stars
74
3 stars
55
2 stars
43
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some found it delicious while others reported undercooked or poorly prepared items.

Customer Service

Significant complaints about rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and tables, and a general lack of cleanliness in the dining area.

Delivery Issues

Frequent reports of long delivery times, orders not arriving, and difficulties with phone orders.

Pricing Concerns

Customers expressed dissatisfaction with high prices and feeling 'nickeled and dimed' for extras.
  • AS
    Angel Stewart
    Nov 17, 2025
    1.0
    Got Cinnamon Sticks that were stuck to the box on the bottom and hard as a rock on top. When I asked Emma if I can get a refund for it she immediately started having an attitude and say I’m getting my boss. The way she responded like I was in the wrong to ask for a refund that I paid for which I didn’t want since it’s wasn’t edible
  • WW
    Windell Wilson
    Nov 17, 2025
    1.0
    I placed an order through the Pizza Hut app with an estimated pickup time of 11:08. When I arrived, I was told my order wouldn’t even be started until all the walk-in orders were taken care of. If the app can’t provide accurate pickup times or prioritize orders correctly, what’s the point of using it? Instead of simply acknowledging the mistake and letting me know my pizza was being made, the staff blamed it on a “corporate issue.” That’s not helpful—especially when I’m standing there waiting for an order that should have already been ready. Very disappointing experience, and it makes the whole ordering system feel unreliable. I've been in the store now for over 30mins with at least 25 orders processed in front of mine.
  • BP
    Brandon Perez
    Oct 21, 2025
    5.0
    Food was great and the delivery driver Allison was fast and professional. Great service!
  • DD
    dseel3
    Sep 8, 2025
    4.0
    Good pizza, beer. Service is there...
  • CJ
    Conrad Jones
    Jul 30, 2025
    3.0
    No plates , had to use paper towel on the table no hot sauce, I did not see any cheese on the counter or peppercorn. Maybe you have to ask for it.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Norfolk, VA?

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