Pizza Hut

3.1
435 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 9700 N. Rodgers Road in Norfolk, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
9700 N. Rodgers Road, Norfolk, VA
23511, United States

Hours

Reviews

3.1
435 reviews
5 stars
132
4 stars
74
3 stars
55
2 stars
43
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

While some customers enjoyed the food, many reported issues with undercooked or poorly prepared items, leading to dissatisfaction.

Cleanliness

The establishment received multiple complaints about cleanliness, with reports of dirty floors, tables, and unsanitary conditions.

Order Accuracy

Several customers experienced problems with incorrect orders and long wait times, indicating a lack of efficiency in order processing.

Delivery Issues

Customers frequently mentioned delays in delivery and difficulties with the online ordering system, leading to frustration.
  • AS
    Angel Stewart
    Nov 17, 2025
    1.0
    Got Cinnamon Sticks that were stuck to the box on the bottom and hard as a rock on top. When I asked Emma if I can get a refund for it she immediately started having an attitude and say I’m getting my boss. The way she responded like I was in the wrong to ask for a refund that I paid for which I didn’t want since it’s wasn’t edible
  • WW
    Windell Wilson
    Nov 17, 2025
    1.0
    I placed an order through the Pizza Hut app with an estimated pickup time of 11:08. When I arrived, I was told my order wouldn’t even be started until all the walk-in orders were taken care of. If the app can’t provide accurate pickup times or prioritize orders correctly, what’s the point of using it? Instead of simply acknowledging the mistake and letting me know my pizza was being made, the staff blamed it on a “corporate issue.” That’s not helpful—especially when I’m standing there waiting for an order that should have already been ready. Very disappointing experience, and it makes the whole ordering system feel unreliable. I've been in the store now for over 30mins with at least 25 orders processed in front of mine.
  • BP
    Brandon Perez
    Oct 21, 2025
    5.0
    Food was great and the delivery driver Allison was fast and professional. Great service!
  • DD
    dseel3
    Sep 8, 2025
    4.0
    Good pizza, beer. Service is there...
  • CJ
    Conrad Jones
    Jul 30, 2025
    3.0
    No plates , had to use paper towel on the table no hot sauce, I did not see any cheese on the counter or peppercorn. Maybe you have to ask for it.

Frequently Asked Questions About Pizza Hut

What are the delivery hours for Pizza Hut at 9700 N. Rodgers Road, Norfolk?

Pizza Hut delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What types of pickup and delivery services does this Pizza Hut offer?

This location offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.