Pizza Hut

Reviews

• DH

  Danielle Hicks

  4 days ago
  1.0
  If I could give this place Zero stars I would. My order was canceled. Nobody could tell me why. It even said on the email tracking that it was on the way. We waited an hour. When we finally called the Pizza Hut, we kept getting transferred. Are putting us on hold. There’s people laughing in the backgrounds like they were having a big old party. Nobody ever came back to tell me why my order was canceled. They told me that I canceled it. Well, that’s funny, so unprofessional.
• RW

  Rhonda Williams

  Dec 29, 2025
  1.0
  We had a large pizza delivered and it was the worst excuse for a pizza I've ever seen! Most of the toppings had slid to one side and off the pizza completely! We had ordered extra mushrooms but got extra cheese which was also disgusting! The worst part of all was that it was so greasy that it saturated the bottom of the box all the way thru to the counter! It was beyond repair because it was so soggy with grease you couldn't even get it out of the box in one piece! That was $28 wasted!!! NEVER AGAIN!!!! This wasn't my first bad pizza from here, BUT IT IS MY LAST!
• EK

  Eddy Ken

  Dec 20, 2025
  1.0
  Zero stars should be an option. The level of incompetence is staggering. My wife and I are helping a friend move and this location is the closest to where we were at the time. We order using door dash and paid extra to receive 2 pan pizzas, we got hand tossed so we called to let them know and the corporate rep did her job very well and had the order set to be remade. Minutes later we get a call from the store itself stating they wouldn't have pan for another hour so we arrange to pick it up ourselves an hour later since we'd be out at the time. An hour later we get a call from door dash saying there's no one at the delivery location, we told them to leave it on the steps. 45 dollars and 2 hours later and I don't even want it anymore.
• CL

  Curtis Llewellyn

  Dec 5, 2025
  1.0
  So,ordered around 730pm, it is now 9:11 and still no pizza delivered... tried to call, no answer. The web says they close at 9. On a Friday. This is crazy, how's this location even open?
• EM

  Elisa M

  Nov 17, 2025
  1.0
  I don’t leave reviews, but I am so incredibly frustrated. We made an order on the app at 5:45pm and were notified it would be delivered through doordash. We finally decided to call the store at 7:30pm after receiving no updates or food. The first person we spoke to was kind and patient, unfortunately we did not get their name. We informed them we had been waiting almost 2 hours, and they informed us that the order was put as carry out, we were extremely confused. The worker told us they would resubmit the order and it would be received in 25-30 minutes. A bit frustrated from already waiting, we asked if we could receive some type of coupon for compensation. They transferred us to a call center. The call center worker, Alex, was also very patient. He said they could not offer us anything on his end, so he said he would call the store on our behalf. After waiting a few minutes, a new person had answered the call. We were confused and asked if they were Alex, they refused to answer and just asked what we needed. They said that it was “their store”. They then told us that the dasher more than likely stole the order, which we responded that the order said it was cancelled and the store manager(?) immediately got upset and said we were talking over them. We tried to explain we weren’t talking over them, just trying to clarify and they said something along the lines of “if you don’t let me talk your not getting anything”. We were not angry, yelling or even condescending to be met with the attitude of the person on the phone. We asked for their name and they refused to give it to us, telling us they “just refunded the order” and opting to hang up abruptly instead of trying to resolve the issue. Working in customer service, I understand it’s not fun dealing with unhappy customers, but to completely disrespect someone who spent $70 on food and waited 2 hours, it was completely uncalled for. I do believe we received a refund, and we are not upset with anyone else we spoke to. We love Pizza Hut? and we usually have issues with this store and their time frame, but this is the second time we’ve been met with an angry manger. From what it seems, this store definitely just needs a change in management. I’ve spoken to customer support and will hopefully hear back that something will be done with the person in charge here. Do not work in a job dealing with customers if you do not like people.

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