Papa Johns Pizza

3.2
229 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Norfolk, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Norfolk pizza for any occasion. Call us for pizza delivery in Norfolk or stop by 4037 E LITTLE CREEK RD for carryout to order the best pizza in Norfolk, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4037 E LITTLE CREEK RD, Norfolk, VA
23518, United States

Hours

Reviews

3.2
229 reviews
5 stars
93
4 stars
28
3 stars
17
2 stars
16
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the pizza while others reported issues like undercooked items and food poisoning.

Customer Service

Customer service is frequently criticized, with reports of rude staff, poor management, and unresolved complaints.

Delivery Issues

Many customers experienced delays, wrong orders, and cold food upon delivery, leading to dissatisfaction.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions in the restaurant, affecting customer trust.

Positive Experiences

Despite negative feedback, some customers praised the friendly staff and quick service during their visits.
  • AM
    Abbey Martin
    Nov 2, 2025
    5.0
    The manager Bailey makes the best pizzas, they always look like the pizzas in the commercials! She is also nice and attentive to guests, which is rare these days. We order from here at least twice a month! (:
  • MR
    Mike R.
    Oct 31, 2025
    1.0
    I placed an order on 10-31-2025 on my Papa John's app, and when I got here, they had my name but said my order was made but didn't have my order anymore. They gave me attitude about it. I showed them my app that I was here to pick it up. The manager said she could just refund me but I needed dinner for the family. I got the pizzas after an extended wait, but the manager should have made the food and refunded. Olivia, the manager, was very rude and does not know how to run a restaurant. The pizza was also just thrown in the box in a hurry too and looked like crap.
  • VW
    Vance Walke
    Oct 18, 2025
    1.0
    This placed has really hit rock bottom as far as im telling it. They had great pizza back in the day, but not anymore! 2 back to back garbage pizzas! Never ordering from here again. Manager has no patience. No people skills Management is horrible!!!!
  • EM
    ed mm
    Oct 2, 2025
    5.0
    Great place to get a nice pizza
  • JC
    Jennifer C
    Sep 9, 2025
    5.0
    I mean, 'Atmosphere' is a given with delivery! πŸ˜‚ Aside from that, 5 stars for quality/taste, friendliness, and always being early! They startle me. Lol. I know I ordered, and I know a delivery person will show up, but they startle me because I'm not expecting them early. This is not a complaint! It's so hot when it arrives, that I have to wait a few to eat it. It builds up the anticipation. Again, not complaining! πŸ•πŸ˜ 😁

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Norfolk, VA?

Delivery is available from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Can I order takeout from Papa Johns Pizza and what are the hours?

Takeout is available daily from 11:00 AM to 9:40 PM Monday through Thursday and Sunday, and until 10:40 PM on Friday and Saturday.