Panera Bread

4.1
872 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Norfolk is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1140 North Military Highway, Norfolk, VA
23502, United States

Hours

Reviews

4.1
872 reviews
5 stars
473
4 stars
208
3 stars
68
2 stars
46
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive staff, highlighting specific employees for their exceptional service.

Food Consistency

While many enjoyed the food, there were complaints about inconsistencies in order accuracy and food quality, including issues with freshness and portion sizes.

Cleanliness Issues

Several reviews noted cleanliness problems, particularly in restrooms and dining areas, which detracted from the overall experience.

Order Management

Customers expressed frustration with slow service and issues related to order fulfillment, including incorrect items and long wait times.

Pricing Concerns

Some customers felt that the prices were high relative to the portion sizes and quality of food received.
  • MG
    Mary Beth Guzman
    Nov 15, 2025
    4.0
    There has to be a more eco comical way to order bowls of soup.
  • AA
    Amber Armstrong
    Nov 5, 2025
    5.0
    Came in this morning to get some tasty snacks for my orientation class that was onboarding today and the gentleman who served me at the front went above and beyond. Service was great, the cleanliness of the building was awesome and I felt so welcomed here. Thank you again for all of your help today.
  • LL
    LE
    Nov 3, 2025
    2.0
    Finally decided to leave a review instead of quietly accepting sub-par food quality. I ordered the Balsamic Chicken Greens with Grains. It comes with avocados and Balsamic and Green goddess dressing. I was under the impression that the avocados were fresh but found that they had been frozen and thawed, were slimy and mushy and very unappetizing. I don't know were the Balsamic part was since I didn't taste any. I asked for feta cheese on the side but got none at all. This is not the first time I've ordered pickup and not been happy with my order. Panera you need to do better.
  • JA
    Jerry Aycock
    Oct 21, 2025
    5.0
    Best Around
  • JT
    Joyce Thorburn
    Oct 15, 2025
    3.0
    My grandson's grilled cheese sandwich was burnt. They watered down the cream of rice soup, it wasn't good.

Frequently Asked Questions About Panera Bread

Does Panera Bread Norfolk accept reservations?

No, Panera Bread Norfolk does not accept reservations.

What are the typical opening hours for Panera Bread Norfolk?

Panera Bread Norfolk is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.