Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,550 reviews
5 stars
474
4 stars
295
3 stars
238
2 stars
145
1 star
398
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including slow response times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, such as cold or overcooked items, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted that the dining area was dirty and poorly maintained, impacting their overall experience.
Staff Attitude
While some staff members were praised for their friendliness, many reviews mentioned rude or indifferent attitudes from employees.
- ADArlene Dalida1 day ago1.0Poor service when half of your order is not in the bag. We used drive thru service.
- RTrobin thomasDec 25, 20251.0At this point I think I'm programmed I know it's bad for me and I still choose to wat it when I'm sad and it's makes me sadder than before :( I asked for cooked to order and it was not
- MCMarion CochraneDec 25, 20251.0They are the rudest ppl. Can't get an order right to shave their soul. We always get cold, old fries. They put so much sauce on the Big Mac it's unreal. Please do an under cover investigation.
- PTPenny ThayerDec 14, 20252.0Very slow and unorganized
- RPRobert L PerkinsDec 13, 20251.0To many people not eating and taking up tables for people who want to eat in. And management doesn't care about removing them.
Frequently Asked Questions About McDonald's
What are the regular store hours for McDonald's at 9635 Duffys Ln, Norfolk?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this Norfolk location?
Delivery is available daily from 6:15 AM to 10:29 PM.
Does this McDonald's have a drive-thru, and what are its hours?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM.
What payment options are accepted at McDonald's on Duffys Ln?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or via mobile apps?
Yes, you can order through the McDonald's App available on iOS and Android, or use the online ordering link.
What services does this McDonald's offer to customers?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby restaurants where I can explore other dining options?
Nearby restaurants include El Pueblito Del Sabor, Doug's Hot Dogs, and Royal Garden Chinese Restaurant, offering a variety of cuisines if you want to try something different before or after visiting McDonald's.
How can I utilize nearby businesses like Ocean View Hardware or Citgo while visiting McDonald's?
While at McDonald's, you can conveniently shop for supplies at Ocean View Hardware or fuel up at Citgo gas station nearby, making your visit more efficient.
Are there wellness or beauty services near McDonald's at 9635 Duffys Ln?
Yes, nearby you can find places like Club de nutrición Herbalife nutrifit, Nutrifit Norfolk for nutrition, and beauty salons such as L a Nails and Art of Hair Beauty Salon.
Does McDonald's at this location participate in any rewards or loyalty programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More details are available on their website.