Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistent issues with incorrect orders, particularly with online and drive-thru orders.
Service Speed
Many reviews highlighted extremely long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Cleanliness
Several customers noted unsanitary conditions, including mold and dirty restrooms, raising concerns about overall hygiene.
Customer Service
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service and disrespectful behavior.
Food Quality
Customers frequently complained about cold, stale, or improperly prepared food, detracting from their overall dining experience.
TB
Tatyana Bellamy
2 days ago
1.0
The worst McDonald’s ever I’ve been to this McDonald’s, maybe three times in the past two months and every time Ive been my food has been messed up It’s a lady who work at night (dark skin with glasses heavy accent) she always has food in her mouth or crumbs and grease around her mouth and she does not seem to comprehend to the menu nor to the food. It takes her at least 10 minutes to take your order. It’s normally a bunch of young kids, a crowd of young kids that work inside the store and they always joking and playing along with taking their time! They’re playing over your food as if it’s a joke when it’s not.They always have nasty attitudes when they come to the window as if you’re the one wrong when they messs up your food I’ve been in this area for almost 3 years and every time I’ve been to this McDonald’s it has been a problem. I have once been served raw and cold cookies. I have once gotten my cookies with only two in a pack. I have once got my cookies where the packs will fill up with napkins when the overnight crew wanted to play. I have also had times where my burger had stuff on it that I asked to not have I sent it back to get a new burger but the burger look it’s like they scrape it off and use the same burger.
SA
Sammy Auriemma
2 days ago
1.0
This is the slowest drive-thru lime I've ever been in. Even when doing a mobile order, it still take over 20 minutes for food. Staff constantly neglects the window and you can hear them loudly yelling and laughing in the back. My food sat at the second window for 5 minutes with 3 other bags. I dont understand why food wasn't being past out to keep the line moving. Mind you, this is the status quo for this location.
J2
Jason Bell (2020)
Nov 15, 2025
1.0
Nothing fast about this fast food place or convenient. Sky high prices for subpar food at best. Last week I was at the drive-thru for 15 minutes with no one coming over to intercom. Couldn't get out of line because I had people in front and behind me. No one had the decency to let me know what was going on nothing but silence felt trapped. Fast forward today walk inside I'm the only one standing in line, they seem more concerned trying to work the drive-thru than any customer that walks inside wasn't great it stood there for about 5 minutes no one asked me how I was doing how they could help me or anything they ignored me like I was a ghost so I walked out. Never again
CS
Cindy Smith
Nov 14, 2025
1.0
Ordered my brother a cheeseburger and small fries. Total was about $5.50. When I checked the bank that night, they had charged me almost $19. I called and the "manager" said if I couldn't bring the food back, there was nothing she would do. How, exactly, would I bring food back that my brother had eaten 5 hours earlier. She wasn't AT ALL concerned. She just said, "Bring the food back, or I can't do anything." I'm disputing the charge through the bank, but be warned if you go to this McDonald's that they will do things like this, and the "manager" will do nothing about it.
CR
Curtis R
Nov 8, 2025
1.0
Worst McDonalds I’ve been to in the Hampton roads. He go through the drive-through thinking it’s gonna be quicker even when it’s late at night and then you have somebody coming on the Mike telling you hey welcome to McDonald’s. How can I take your order finally and then you start ordering and then they tell you hold on and then you wait another 10 to 20 minutes and you’re already stuck in the drive-through
What are the operating hours for McDonald's at 211 E Little Creek Rd, Norfolk?
McDonald's at 211 E Little Creek Rd, Norfolk is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's location offers delivery services including same-day delivery and no-contact delivery.
Can I use the drive-thru service at this McDonald's?
Yes, the drive-thru at this McDonald's location is open 24/7, every day of the week.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order via the McDonald's app available on both Apple App Store and Google Play Store.
What services does this McDonald's offer to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the address and contact number for this McDonald's?
The address is 211 E Little Creek Rd, Norfolk, VA 23505, US. The main phone number is +1 757-480-3012.
Are there any nearby fast food options besides McDonald's?
Nearby fast food options include KFC, Wendy's, Taco Bell, and Subway, providing alternative dining choices close to McDonald's.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Black Rifle Coffee Company and Starbucks, both conveniently located near McDonald's for coffee lovers.
Are there any nearby stores or services where I can shop or get assistance near McDonald's?
Yes, nearby stores and services include Old VA Ham Shop (beverage store), Metro by T-Mobile (mobile phone store), Kroger (retail grocery), and Liberty Tax Service for financial assistance.