Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with some customers describing it as inedible.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Staff Professionalism
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.
Cleanliness
While some customers noted that the store was clean, others reported unsanitary conditions and poor maintenance.
JR
Jesse Ramirez
2 days ago
1.0
Had an annoying interaction with what looked like a manager. After paying at the first window I pulled up to the second window to pick up my food. I was immediately asked if I had payed for my food, I offered my receipt however the manager didn't want it. Instead I was asked to repeat my order item by item. The whole time the manager barked for more information like what drinks I got and what sauces(Just for him to forget the sauce and straws anyways). His tone was ridiculously annoying he seemed upset at me for no reason. I wanted to return his attitude but I didn't want to sink to his level. Crazy getting this kind of attitude from a middle aged man at McDonald's.
GL
Gabby Loya
3 days ago
1.0
If i could id give zero stars. I placed a order online ordered a double quarter pound with cheese and 40 nuggets, got all the way home and opened my food nuggets were correct for my fiancé but my burger wasn’t even a damn burger it was a chicken sandwich I’m pregnant and get sick eating chicken. How are you going to put the correct ticket on the dang box but put a dang chicken sandwich in it. I tried calling and coundnt get through
DC
Donald Causey
Feb 10, 2026
5.0
Early morning crew....FANTASTIC!
AT
Alan du Toit
Feb 9, 2026
1.0
20-30 minute wait times the only 2 times I have been to this location. All for just some McDoubles... All while not a lot of customers.
RR
Rob15
Feb 7, 2026
3.0
Long wait on drive thru. I thought the customer before my car and has a big order should pull into the drive thru parking spot?
I just order a coffee and had to wait
Area allows homeless people inside and buy nothing. Can I?
What are the main opening hours for this McDonald's location in Norfolk, VA?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available?
The drive-thru is open every day from 5:30 AM until midnight (12:00 AM).
Does this McDonald's offer delivery and curbside pickup services?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery.
How can I order food from this McDonald's online?
You can order online through their official delivery URL or use the McDonald's App available on both iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location includes a drive-thru service for convenient ordering.
What are some nearby places I can visit before or after dining at this McDonald's?
Nearby attractions include Jamaican Mi Hungry restaurant, 7-Eleven convenience store and gas station, and Redbox rental kiosks. You can grab a snack at 7-Eleven before your meal or pick up a movie at Redbox for after your visit.
Are there schools close to this McDonald's location?
Yes, this McDonald's is near Southside STEM Academy at Campostella, Campostella Elementary School, and other educational institutions, making it a good spot for families to visit.
What community or religious centers are located near this McDonald's?
Nearby you can find several churches like Campostella Heights Seventh-Day Adventist Church, Holy Temple Church of the Lord, and Mount Lebanon Baptist Church, as well as community service organizations like Berkley Lodge 12 & Beulah Beauty of the World Temple #4.
Does this McDonald's location provide WiFi and mobile ordering services?
Yes, they provide WiFi and support mobile ordering and mobile offers for customers' convenience.
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