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McDonald's

3.3
(1366 reviews)

Business Details

1046 Campostella Rd, Norfolk, VA
23523, United States
(804) 560-4407
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1046 Campostella Rd, Norfolk, VA
23523, United States

Hours

Reviews

3.3
1,366 reviews
5 stars
448
4 stars
253
3 stars
233
2 stars
116
1 star
316

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, with some customers describing it as inedible.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Staff Professionalism

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.

Cleanliness

While some customers noted that the store was clean, others reported unsanitary conditions and poor maintenance.
  • JR
    Jesse Ramirez
    2 days ago
    1.0
    Had an annoying interaction with what looked like a manager. After paying at the first window I pulled up to the second window to pick up my food. I was immediately asked if I had payed for my food, I offered my receipt however the manager didn't want it. Instead I was asked to repeat my order item by item. The whole time the manager barked for more information like what drinks I got and what sauces(Just for him to forget the sauce and straws anyways). His tone was ridiculously annoying he seemed upset at me for no reason. I wanted to return his attitude but I didn't want to sink to his level. Crazy getting this kind of attitude from a middle aged man at McDonald's.
  • GL
    Gabby Loya
    3 days ago
    1.0
    If i could id give zero stars. I placed a order online ordered a double quarter pound with cheese and 40 nuggets, got all the way home and opened my food nuggets were correct for my fiancé but my burger wasn’t even a damn burger it was a chicken sandwich I’m pregnant and get sick eating chicken. How are you going to put the correct ticket on the dang box but put a dang chicken sandwich in it. I tried calling and coundnt get through
  • DC
    Donald Causey
    Feb 10, 2026
    5.0
    Early morning crew....FANTASTIC!
  • AT
    Alan du Toit
    Feb 9, 2026
    1.0
    20-30 minute wait times the only 2 times I have been to this location. All for just some McDoubles... All while not a lot of customers.
  • RR
    Rob15
    Feb 7, 2026
    3.0
    Long wait on drive thru. I thought the customer before my car and has a big order should pull into the drive thru parking spot? I just order a coffee and had to wait Area allows homeless people inside and buy nothing. Can I?

Frequently Asked Questions About McDonald's

What are the main opening hours for this McDonald's location in Norfolk, VA?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available?

The drive-thru is open every day from 5:30 AM until midnight (12:00 AM).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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