Jimmy John's

3.8

419 reviews

Business Details

Sandwich Restaurant

Jimmy John's

1153 N Military Hwy, Norfolk, VA

23502, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

.CoreHours div[style="min-height:1.5em"] { display: none !important; } .CoreHours div[style="min-height:10.5em"] { display: none !important; }

3.8

419 reviews

5 stars

249

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Feedback on customer service is mixed, with some praising friendly and professional staff, while others report rude and unhelpful interactions.

Many customers enjoy the freshness and taste of the sandwiches, but there are complaints about portion sizes and incorrect orders.

The location is generally described as clean and welcoming, although some reviews mention issues with cleanliness and maintenance.

While some customers appreciate the fast service, others report long wait times and slow service, particularly during busy hours.

WW
Will
Dec 22, 2025
5.0
The staff here was very friendly and attentive. Quick and delicious!
AW
Alex Woodcock
Nov 14, 2025
3.0
Definitely not worth the money spent but it was okay
AF
Amber Freeman
Oct 23, 2025
1.0
I’m currently at Jimmy John’s and the service has been very disappointing. The young lady at the register seemed inexperienced and unprofessional — she didn’t repeat my order, tell me my total, or give me a receipt. I ordered an Unwich over 10 minutes ago and still haven’t received it. Everyone behind the counter is moving extremely slow, and it’s clear there’s a lack of coordination and urgency. Definitely not the “freaky fast” service Jimmy John’s is known for. 10/23/2025
EW
Elissa Waldman-Sison
Oct 23, 2025
5.0
The pickle wich was delicious! I would get that again.
PB
Player Butler
Oct 15, 2025
5.0
I have been going to this Jimmy John's every week for almost 5 years as it is close to my office. The reason I keep going back is because it is clean, the sandwiches are fresh and made to order, and the employees are always friendly and professional. They remember my name, and my order; and I always receive, and leave, with a smile.