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Dunkin'

3.7
(560 reviews)

Business Details

3901 Hampton Blvd, Norfolk, VA
23508, United States
(757) 489-7990
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norfolk, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3901 Hampton Blvd, Norfolk, VA
23508, United States

Hours

Reviews

3.7
560 reviews
5 stars
243
4 stars
127
3 stars
68
2 stars
33
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of available menu items, leading to frustration.

Cleanliness

Several reviews highlighted concerns about cleanliness, particularly regarding food displays and overall store hygiene.

Speed of Service

While some customers praised quick service during busy times, others experienced long wait times and slow service, especially in the drive-thru.

Product Quality

Customers expressed disappointment with the quality of food items, including stale donuts and poorly prepared drinks.
  • AS
    Angela B (Buying and Selling)
    2 days ago
    4.0
    Why wasn't the cheese melted on my sandwich? Also the Matcha tea was different and took me over 1 day to drink because it was horrible. Is it regional? I'm from the NE and the food was definitely different. 4 stars because the sandwich and the drink weren't good. Otherwise quick and friendly.
  • ET
    Evangeline Tyson
    Feb 16, 2026
    2.0
    This location is near Old Dominion University and I think it's for students who need a job and extra money, but there is no love and care put into each product.
  • KR
    Kasey Rizzo
    Jan 11, 2026
    5.0
    Had a great experience today and need to give credit where credit is due! I accidentally placed 3 mobile orders instead of just the 1 I wanted (yikes on my part). The young lady and young man in the drive thru helped me fix it and were very kind about it. They were busy too, so of course I felt absolutely terrible. My receipt said the employee name was Kean. Thank you so much for making an annoying situation easy to fix! And the coffee was great as always, duh.
  • TT
    tejaswini060
    Dec 24, 2025
    1.0
    Poor and very slow service in drive thru even during non-peak hours.
  • AD
    Arquan “Quan” Davis
    Dec 22, 2025
    2.0
    Is there a reason the phone is always disconnected. How am I supposed to call about something with my catering order?

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Norfolk, VA?

Dunkin' in Norfolk, VA is open Monday through Friday from 4:30 AM to 8:00 PM, and on Saturdays and Sundays from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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