Dunkin'

3.7
558 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norfolk, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3901 Hampton Blvd, Norfolk, VA
23508, United States

Hours

Reviews

3.7
558 reviews
5 stars
243
4 stars
126
3 stars
68
2 stars
32
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and lack of available menu items, leading to customer frustration.

Cleanliness Issues

Several customers noted unsanitary conditions, including flies around food and dirty dining areas.

Mixed Experiences

While some customers praised individual staff members for excellent service, others reported consistently negative experiences.
  • KR
    Kasey Rizzo
    1 day ago
    5.0
    Had a great experience today and need to give credit where credit is due! I accidentally placed 3 mobile orders instead of just the 1 I wanted (yikes on my part). The young lady and young man in the drive thru helped me fix it and were very kind about it. They were busy too, so of course I felt absolutely terrible. My receipt said the employee name was Kean. Thank you so much for making an annoying situation easy to fix! And the coffee was great as always, duh.
  • TT
    tejaswini060
    Dec 24, 2025
    1.0
    Poor and very slow service in drive thru even during non-peak hours.
  • AD
    Arquan “Quan” Davis
    Dec 22, 2025
    2.0
    Is there a reason the phone is always disconnected. How am I supposed to call about something with my catering order?
  • VV
    Vikki
    Dec 15, 2025
    5.0
    Amazing service! NaSiyah went above & beyond to make sure my order was accurate & provided excellent customer service.
  • CL
    Clare Little
    Dec 12, 2025
    4.0
    Staff were funny

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Norfolk, VA?

Dunkin' in Norfolk, VA is open Monday through Friday from 4:30 AM to 8:00 PM, and on Saturdays and Sundays from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.