Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norfolk, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
771 reviews
5 stars
317
4 stars
121
3 stars
107
2 stars
56
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor order accuracy.
Food Quality
Several customers reported issues with food quality, including stale donuts and improperly prepared items, while others praised the freshness of certain menu items.
Cleanliness
Some reviews noted cleanliness inside the restaurant, but others raised concerns about unsanitary conditions and the need for property maintenance.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru, with some experiencing long wait times even when the location was not busy.
Positive Experiences
Despite the negative feedback, there are multiple positive reviews praising specific staff members for their friendliness and efficiency, indicating that some customers have had satisfactory experiences.
- JJJennifer Jones-Edwards6 days ago5.0Fast and friendly service!
- TLTotal review LOct 28, 20252.0Mess up the order, rude, and all sitting around on their phone in customer review worst Dunkin’ Donuts in my area
- SFSheri FrankiewiczOct 8, 20255.0The staff at this location are so friendly and polite. My orders are always accurate and delicious. The inside of the restaurant is always clean. Just a one star loss for the outside due to people hanging around in the vicinity of the restaurant.
- IFiiam francescaSep 20, 20251.0I live right down the street from here, and would rather drive to any other dunkin than to come here. I’ve been to this location quite a few times, and gave the benefit of the doubt. First time that I experienced their horrible customer service. I let it go thinking maybe it was just a bad morning for them. No. It’s every time you come and order they give you an attitude, and try to cut your order off by trying to tell you your total without being done with your order. The last 2 times I’ve came my coffee has tasted like cleaning products. This location sucks with food, drinks, and CUSTOMER SERVICE. Will not be coming back!
- AWAngela WolfeSep 18, 20255.0Angelo was great today ...sorry he had to deal with 2 lost customers...we didn't know what to get n gave him a hard time but he handled it with professionalism and a smile...kudos to you today Angelo for helping us out!! Stay sweet 🎂
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Norfolk, VA?
Dunkin' in Norfolk, VA is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Where is Dunkin' located in Norfolk, VA?
Dunkin' is located at 841 N Military Hwy, Norfolk, VA 23502.
What kind of food and beverages does this Dunkin' serve?
This Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and offers breakfast, brunch, lunch, and dinner meals, including both comfort food and vegetarian options.
Can I order from Dunkin' via a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
What recent seasonal beverages are offered at Dunkin'?
For the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
What nearby hotels can visitors to Dunkin' check into?
Nearby hotels include Motel 6, Econo Lodge At Military Circle, and Econo Lodge Near Norfolk State University, offering convenient accommodations close to Dunkin'.
What places near Dunkin' are good for auto care or car washing?
For auto services near Dunkin', you can visit Coastal Breeze Car Wash, Hurricane Express Wash, and Firestone Complete Auto Care.
Are there dining options near Dunkin' for different cuisines?
Yes, nearby dining options include Genghis Khan Mongolian BBQ, Boss Queens Soul Cafe, T&B's Cuisine for Jamaican and Caribbean food, and Daddy's Kitchen for southern cuisine.