Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Norfolk? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4412 Monarch Way .
Numerous reviews highlighted poor customer service, including long wait times on hold, unresponsive staff, and rude interactions.
Order Issues
Many customers experienced problems with order cancellations, incorrect items, and delays in delivery.
Food Quality
Feedback on food quality was mixed, with some praising fresh and delicious pizzas, while others reported soggy or poorly made pizzas.
Staffing Problems
Several reviews mentioned that the location is frequently understaffed, leading to service delays and order fulfillment issues.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with fast service and friendly staff.
MT
Morgan Tweddle
Jan 31, 2026
1.0
Horrible customer service. Spent 20 minutes on hold. They finally called from a blocked number just to tell me my order was cancelled and they were just going to throw away my pizzas since I couldn't come pick them up despite ordering for delivery
MW
Matthew West
Jan 18, 2026
1.0
How does a place like this manage to exist while being barely operable?
This was during normal business hours. The restaurant was accepting orders on both their own Dominos mobile app as well as UberEats (possibly DoorDash as well but I didn't check). I placed an order though their app, spent the time to build the pizzas and navigate the buggy checkout process, but then a minute later the order gets cancelled without explanation. I tried again and the order was cancelled a minute later again.
I tried placing the order on UberEats (since again, they were online and accepting orders) and they immediately cancelled the order again.
I tried calling the restaurant to at least find out why the order was cancelled, but even though I sat on hold for over 15 minutes no one ever answered the phone.
Thinking that maybe they weren't actually open. I drove by the restaurant since it is only two minutes away and I saw the OPEN sign on and people walking around the restaurant.
So I'd just really like to know why these people are getting paid to work at the store, but can't be bothered to make orders or answer this phone.
This is after another bad experience the last time I ordered from this store. Even though there were 5 people working in the store at the time, I had to wait almost 10 minutes to get my pizzas after they were ready, even though I had asked for them multiple times.
SW
Shawn Weitz
Nov 18, 2025
1.0
Would give 0 stars.
Delivery drivers never knocks on door just drop off food and leave.
MM
Martin McClure
Sep 27, 2025
1.0
I really regret making this. This place used to be awesome but the quality has really dropped in the last 6 months. I have had 3 pizzas come in damaged and items forgotten in my last 3 orders. 3 strikes and you're out
DC
Dreamer Coburn
Sep 14, 2025
1.0
I ordered 2 pizzas from this establishment, I was called maybe about 20 minutes later because of a lack of drivers for delivery and opted to cancel my order. Instead of putting the order in via dominos I instead ordered through door dash thinking that it would be delivered through door dash. This was not the case, instead of dominos canceling the order again or shutting off their DD because they were unable to deliver, they instead confirmed the order. My order came an hour and a half after the original delivery time. That was not even the worst of the issues. The Delivery driver that worked for dominos for some reason pulled into the drive way even though I live on a 1 way street, it would have been easier to pull in front of the house, but instead he parked in the drive way and then backed into my jeep when he was backing out. He paused in the street for about 20 seconds and then drove off 🤦🏽♀️. I checked my car for damages, it luckily was fine. I finally got inside to eat my cold pizza! I ate the first piece and thought it was cold and tasted just wrong, tried to eat the second piece and I had a sudden urge to vomit. The pizza instantly made me sick, I’ve never had that quick of a reaction to bad food. If you care about your safety and your car, I’d recommend to not order or order delivery from this location. Worst food experience I have had in a while!!!
What types of pizzas does Domino's Pizza in Norfolk offer?
Domino's offers Specialty Pizzas, New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas, with options to build your own.
What are the delivery hours for Domino's Pizza at 4412 Monarch Way?
Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday, 10:00 AM to 2:00 AM on Friday and Saturday, and 10:00 AM to midnight on Sunday.
Can I order carryout from Domino's Pizza in Norfolk?
Yes, carryout (takeout) service is available during the same hours as delivery, typically from 10:00 AM to 1:00 AM on weekdays, extending to 2:00 AM on weekends and until midnight on Sunday.
What kinds of pickup and delivery services are offered?
Domino's offers curbside pickup, delivery, and no-contact delivery services for customer convenience and safety.
What payment options are accepted at this Domino's Pizza location?
Payment options include credit cards like American Express, Visa, Mastercard, Discover, Diners Club; digital wallets such as Apple Pay, Android Pay, Samsung Pay; PayPal; Afterpay; Klarna; Bitcoin; as well as cash, check, invoice, and Zelle.
Does Domino's Pizza in Norfolk offer vegetarian dishes?
Yes, this location serves vegetarian dishes to cater to different dietary preferences.
What is the address and contact number for Domino's Pizza in Norfolk?
The address is 4412 Monarch Way, Norfolk, VA 23508, and the phone number is +1 757-512-5655.
Which nearby pizza restaurants can I visit if I want more options?
Nearby pizza restaurants include Ynot Italian and Sobo Pizza Kitchen & Ale House, offering additional choices if you're exploring local pizza spots.
Are there any nearby coffee shops for a drink before or after your pizza?
Yes, Borjo Coffeehouse is nearby, providing a great place to enjoy coffee or a light meal before or after visiting Domino's.
What local attractions or venues are close to Domino's Pizza for a fun outing?
Close to Domino's are the Ted Constant Convocation Center, a popular concert venue, and the Baron and Ellin Gordon Art Galleries, which is a museum and art gallery—perfect for combining a meal with entertainment or culture.
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