Coaster Coffee is a community-focused, non-profit coffee shop located in Norfolk, Virginia. We strive to provide a welcoming and comfortable space for people of all ages to gather and connect. We are dedicated to serving high-quality coffee and specialty drinks, complemented by pastries and other treats.
More than just a coffee shop, Coaster Coffee aims to be a community hub, offering a place for social interaction and connection alongside a commitment to giving back to the community. All profits are reinvested into local initiatives, supporting those in need.
Customers generally praised the coffee, with many highlighting specific drinks like the caramel macchiato and chai latte as favorites, though some noted inconsistencies in quality.
Service Experience
While many reviews mentioned friendly and quick service, there were several instances of cold or detached interactions from staff, leading to mixed feelings about customer service.
Atmosphere
The café is frequently described as cozy and inviting, making it a great spot for relaxation or work, with a family-friendly environment and thoughtful touches like a kids' play area.
Food Quality
Feedback on food was mixed; while some enjoyed the pastries and breakfast items, others felt the food did not meet expectations given the price.
Community Focus
The business is appreciated for its community-oriented approach, being a non-profit that supports local initiatives, which resonates well with many customers.
AW
Alexandra Wilkinson
Feb 15, 2026
5.0
One of my favorite coffee shop!
HC
Hannah C
Feb 14, 2026
5.0
Really nice coffee shop with seasonal flavors. I came here impulsively to try out a new local coffee place, and the coffee was really good. The vibes of this place is really chill, and there’s space between the tables where you don’t feel as cramped, and great if you’re in a wheelchair. There isn’t that many parking spots though. I ordered a scone, and it tasted similar to a biscuit with strawberries added, it wasn’t too sweet, but I don’t like overly sweet treats—so a plus for me. The ride side of the cafe has tables and chairs for individuals with dividers, so a good spot to work on with a laptop. Overall this place had a great vibe and coffee! There’s also a kids area with toys, I thought that was a thoughtful touch.
GG
Grape
Jan 21, 2026
5.0
I ordered a caramel macchiato and had the drink in my hand not even 3 minutes later. Yes there may have not been a line but the service was quick and the coffee doesn't reflect the speed. The coffee was delicious and I definitely plan on going back. If you're looking to buy your own bags of coffee or even want non coffee options they have both available as well. There was also a selection of sandwiches as well as other food. Plenty of seating available and a cozy vibe.
MB
Michael Baxter
Jan 17, 2026
4.0
We have been driving by Coaster Coffee for a while and finally decided to stop in. The coffee was good. My wife enjoyed her chi latte. The food wasn't great but it wasn't bad. For what we paid I would expect better quality food. There was a lot of activity going on within the space. Seemed to be an inclusive space for all ages. Based on the reviews I thought the staff would be a little more welcoming but our interactions with the staff was very cold and detached. We kind of felt like we were inconveniencing the young lady who took our order. I suspect she was having an off day. We will try again in the future and hope for a better experience.
MS
Mai Sade
Dec 6, 2025
3.0
I've been coming here frequently for the past 5-6 years to grab a Large Chai Latte w/extra chai, as it's the best Chai in town. I rarely have a chance to come during the week, so Saturday is my day. However, lately it's been hit or miss. Last 3 trips were subpar; last week, I got the Extra Chai in both drinks but cups were half full. This morning, not only were the cups half full but only 1 Chai had the extra Chai, when I ordered and paid extra for both. Not sure what this is about, but something I will be keeping in mind for my next latte trip.