Business Details
About
Mexican Restaurant
Chipotle Military Hwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,533 reviews
5 stars
668
4 stars
283
3 stars
156
2 stars
126
1 star
300
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and unsanitary conditions noted frequently.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes, food preparation, and consistency in quality.
Order Fulfillment
Numerous complaints were made about missing items in orders, long wait times, and issues with online ordering.
- AVAl VollmanJan 4, 20261.0I wish they did not have spicy food
- AKAndrew KriskoDec 27, 20251.0Received 2/3 portion that we ordered with none of my sides, then spent an hour trying to go through Chipotle’s Support Page, just getting some ‘failed to submit’, attempting on multiple browsers. Went through Chipotle’s support chat and asked for a refund on missing items, and that automatically closed out the chat. So done with these big chains. Support local businesses, y’all.
- LHLitrice HarrisonDec 22, 20251.0I came in to pick up an Oder I am the Owner of TMB Debt Solutions. I was very disgusted as I sat here waiting for the order I witnessed a young g lady by the name of Moriah or I believed thats what they called her be bullied and picked on.thats I seen it. She wouldn’t have been yelling a loud and embarrassing that young girl. I asked for her name she said she was Tatiana but couldn’t even tell me if Moriah name was even Moriah or Josiah. I did not like the atmosphere and I’m not coming here again. I’m also going to contact the 1800 number Whats interesting is seeing you all respond to everyone else review and didn’t even acknowledge mines
- 6669bucknastyDec 12, 20251.0Where is the health inspector dirty dishes for customers to see!! The lobby filthy tables disgusting food everywhere lazy staff I seen a European roach as well shut it down like John taffer on bar rescue!!!
- MMMrzUnbeatableNov 24, 20255.0Dude.. Taz & Christian are so awesome! They were so patient with me because I've been waiting for the Carne to come back and Christian made a fresh batch for me just to please me. Then Taz was so understanding and just the sweetest asking if she wanted her to remake my tortilla! Literally one of the best customer services I've had in a long time!
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill on Military Hwy?
Chipotle Mexican Grill on Military Hwy is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill on Military Hwy located?
It is located at 1087 N Military Hwy, Norfolk City, Norfolk, VA 23502, USA.
Does Chipotle Military Hwy offer delivery and in-store pickup services?
Yes, the location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill on Military Hwy?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill on Military Hwy serve?
Chipotle serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill on Military Hwy for inquiries?
You can contact them by phone at +1 757-351-0625 or via email at VA.2823.MilitaryHwy@chipotle.com.
Does Chipotle Mexican Grill on Military Hwy accept gift cards and credit cards?
Yes, they offer gift cards and accept credit card payments.
Which nearby places can I visit before or after dining at Chipotle on Military Hwy?
Nearby places include Sal's Famous NY Pizza for more dining options, Aspen Dental and Motto Clear Aligners for dental services, and Lowe's Home Improvement if you need hardware or gardening supplies.
Is public transportation accessible near Chipotle Military Hwy, considering nearby points of interest?
While transit details aren't specified, nearby landmarks like ALDI USA supermarket and Logan's Roadhouse steakhouse can help guide you to the Chipotle location on Military Hwy.
Are there family-friendly entertainment options near Chipotle Mexican Grill Military Hwy?
Yes, Mission Laser 757, an amusement park offering laser tag, is nearby and can be a fun activity before or after your meal at Chipotle.