Chipotle Mexican Grill

3.1
602 reviews
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About

Mexican Restaurant
Chipotle Wards Corner is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
132 E Little Creek Rd, Norfolk, VA
23505, United States

Hours

Reviews

3.1
602 reviews
5 stars
212
4 stars
84
3 stars
57
2 stars
43
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting disorganization and lack of professionalism.

Food Quality

Several reviews mentioned issues with food freshness, portion sizes, and overall taste, with complaints about salty food and missing ingredients.

Cleanliness

Customers frequently noted that the restaurant was dirty, with unclean dining areas and unsanitary practices observed among staff.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor handling of online orders.

Atmosphere

The overall atmosphere was described as negative, with complaints about loud staff and a lack of customer engagement.
  • SZ
    Sovï Zvëzda
    6 days ago
    1.0
    Service was horrible from the minute I walked in the lady had an attitude and was rushing me while I was ordering my bowl, she ended up just cutting me off and choosing the portions for me, I just walked out, had the audacity to ask me to hurry up and act like I was a bother to her
  • RC
    Randy Constable
    Nov 13, 2025
    1.0
    Don't waste your money here. I bought a carnitas burrito, when I got home with my order I had a rice burrito. The music inside was like being in a club and the staff was very inattentive to customers. Will not go back.
  • HJ
    Huzzah Joe
    Oct 28, 2025
    1.0
    Service is horrible, the girl at the register has the memory of a hamster. We got queso and chips, she looks at the guy making the bowls and says "don't forget the queso". We keep standing there, directly in front of her register. 15 seconds pass, we ask if we can get the queso. "You didn't order queso, can I see the receipt?" We show her the receipt and she gets the queso with maximum attitude. We say thank you, she acts like we're in the wrong, ignores the thank you, rolls her eyes, and walks away. Complete trash, lack of hospitality and manners.
  • NR
    niko ramirez
    Oct 21, 2025
    1.0
    really stingy workers. acts like the food is coming out of their paycheck. wouldn’t get anything double might as well get a regular portion.
  • AA
    arman757
    Oct 14, 2025
    1.0
    This place is habitually a dump and staff is rude. 3 trips, no more.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Wards Corner serve?

Chipotle Mexican Grill at Wards Corner serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads featuring responsibly sourced and wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at 132 E Little Creek Rd?

Chipotle at this location is open daily from 10:45 AM to 11:00 PM.