Arby's

4.0
1349 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
730 E Little Creek Rd, Norfolk, VA
23518, United States

Hours

Reviews

4.0
1,349 reviews
5 stars
633
4 stars
380
3 stars
186
2 stars
50
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being inattentive or dismissive.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, incorrect, or poorly prepared items.

Cleanliness

The restaurant was often described as outdated and dirty, with specific mentions of unclean tables and restrooms.

Customer Service

There were positive mentions of friendly staff, particularly one employee who provided excellent service, but negative experiences were also noted.

Atmosphere

The interior was criticized for being old and in need of renovation, contributing to an overall uncomfortable dining experience.
  • ML
    Maria Lawrence
    1 day ago
    5.0
    I got a regular sandwich and it was great!
  • KD
    Kyleigh DeBeixedon-King
    Dec 23, 2025
    1.0
    If I paid $55 on doordash to have 4 things delivered, I expect those 4 things to be delivered. The first order comes and its 1 thing out of our order. I replaced the order through doordash and we only got 2 things from our order. If you dont wanna work at Arby's, then dont work at Arby's- but playing with someone else's money because you dont care about your job is not acceptable
  • LR
    Laquella Rivera
    Dec 9, 2025
    2.0
    Listen.... Sometimes they are good but when they are bad they're really bad. Today was one of them nights. Started with giving me unsweet tea... Then playing around my food was completely unacceptable. I understand you can't always wear gloves when working with food but come on now. Then when I got my sandwiches they all had 1 slice of turkey on them. I asked for a refund because no. I order the same sandwich everyday and never had to send it back because of this issue.
  • PH
    PC Hodge
    Dec 8, 2025
    5.0
    Well run and trained staff
  • MI
    Mark Young II
    Nov 25, 2025
    5.0
    Always a good treat