Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for rudeness and inattentiveness.
Store Cleanliness
Concerns about cleanliness, particularly in the dairy section, with reports of mold and dead flies.
Product Availability
Frequent complaints about being out of stock on staple items, leading to customer dissatisfaction.
Checkout Experience
Long lines and limited cashier availability are common issues, especially after the removal of self-checkouts.
Parking Issues
Parking lot is often described as congested and littered, with carts scattered around.
RH
Rosa Lee Hamlin
Jan 1, 2026
4.0
Love it. There always open maybe expect holidays . Good customer service mostly
JM
James Massey
Dec 25, 2025
5.0
Got in and out.
BC
Bri Tripple CD
Dec 22, 2025
1.0
I'm extremely disappointed with the service I received. Our cashier, Cocoa, seemed more interested in flirting with my husband than attending to our needs. I hope management takes steps to address this issue. We will be shopping at another grocery store down the street. You have lost a regular customer.
NB
Nicole baby
Dec 8, 2025
2.0
They never really have anything to choose from an but I will say they beer is cheaper so if ya want some beer go for it here
What are the regular operating hours for Food Lion in Colley Village?
Food Lion in Colley Village is open daily from 6:00 AM to 10:00 PM.
Where is Food Lion located in Norfolk, VA?
Food Lion is located at 2401 Colley Ave, Colley Village, Norfolk, VA 23517.
Does Food Lion offer organic products?
Yes, this Food Lion location sells organic products.
Is the Food Lion store accessible for people with disabilities?
Yes, the store has a wheelchair-accessible entrance and parking, and also features a public restroom.
What payment methods does Food Lion accept?
Food Lion accepts debit cards, mobile NFC payments, and paychecks; it does not require cash only.
Does Food Lion have a rewards program?
Yes. Food Lion offers the Shop & Earn Rewards Program to help customers save.
What nearby places can I visit when shopping at Food Lion on Colley Ave?
Nearby places include Grannies Restaurant for African and American cuisine, Dragon City for Chinese and Asian food, and United States Postal Service if you need postal services.
Are there convenient financial services near Food Lion?
Yes, Coinme provides ATM and currency exchange services, and Western Union offers money transfer services close to Food Lion.
Where can I get grooming and beauty services near Food Lion?
Nearby grooming and beauty services include Andy's Barber Shop, Nails Only nail salon, Hair Cuttery hair salon, and massage luxe spa.
What other grocery or specialty stores are near Food Lion?
You can also visit The Fresh Market for a grocery store with a bakery and delicatessen, Family Dollar and Dollar General for discount shopping, and Virginia ABC for liquor and delicatessen needs.