Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 10736 Jefferson Ave in Newport News. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Come to this Taco Bell all the time, always have a problem. The white lady who is manager always somehow messes putting an order together, job is not that hard…. I paid $17 for just a quesadilla apparently. Then they want to lock the doors early so no one can return the food. I don’t get what manager cusses at customers but she needs to be dealt with.
MM
Maddi Mariee
Apr 18, 2026
2.0
I’ve never had an issue at this location before, which is why I felt the need to leave a review after my experience tonight.
I visited the drive-thru around 8:10 PM on 4/18/2026. When we pulled up, the employee immediately asked for our order. We politely asked for a moment to look at the menu, but she repeated herself with an apparent attitude. Assuming she may not have heard us, we again said we needed a moment.
After a couple of minutes, we began ordering and asked for the #9 Supreme. We were met with silence. Unsure if she had stepped away, we said “hello,” and she responded with, “I’m waiting for you to tell me what you want to drink,” despite not acknowledging our initial order or asking for a drink in the first place.
We finished placing our order and were told to “pull around,” again with a noticeable attitude. At the window, my husband greeted her, but she said nothing as she took his card. She handed us the food, closed the window, and then took another minute or two before giving us our drink.
When we asked for sauce at the window, we were again met with silence and had a handful shoved into our hands. When my husband said “thank you” and “have a good day,” there was no response, and the window was shut.
This entire interaction lasted only a few minutes, but the level of dismissiveness and lack of basic customer service was disappointing. I understand that everyone has off days, but this experience felt unnecessarily rude from start to finish.
Assuming the cashiers name was Jazmin M, per the receipt - I hope you have a better day and learn what proper customer service and basic respect is.
What are the regular operating hours for Taco Bell at 10736 Jefferson Ave?
Taco Bell is open from 9:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday through Saturday.
Does this Taco Bell location have drive-through service and what are its hours?
Yes, the drive-through is open from 9:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday through Saturday, matching the main hours.
Can I order Taco Bell online for pickup or delivery at this location?
Yes, you can order online or via the mobile app for pickup or delivery. Use the featured online ordering link to skip the line.
What types of payment does Taco Bell at this location accept?
This Taco Bell accepts American Express, cash, Discover, Mastercard, and Visa.
What menu items and specials does this Taco Bell offer?
You can enjoy classic tacos, burritos, specialties, combos, breakfast items, drinks, sweets, and sides, including Dollar Cravings specials.
Is this Taco Bell family-friendly and does it offer seating?
Yes, Taco Bell welcomes families and children and offers seating inside for dine-in customers.
Is Taco Bell at 10736 Jefferson Ave suitable for vegetarians?
Yes, this location serves vegetarian options as part of its menu.
Are there any nearby places where I can shop or get services before or after visiting Taco Bell?
Nearby you can visit A&G Thrift and Supplies for thrift shopping, Kady's African Hair Braiding for beauty services, and the Ivy Farms Citgo for gas and convenience items.
What nearby restaurants can I visit if I want more dining options near Taco Bell?
You can try nearby Pizza Hut for pizza, Hot Dog King or Gus’s Hot Dog King for hot dogs, and Burger King or Philly Deli for additional fast food and sandwich options.
How can nearby transit or services help me access Taco Bell at this location?
The nearby UPS Access Point location may be helpful for shipping needs, and local auto services like Thomas Auto and Latinos Auto Service can assist if you're driving a vehicle that needs attention before or after your visit.
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