Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Newport News on the corner of Jefferson Avenue and Roger Brown Drive in front of Patrick Henty Mall.
If you dine in, the food will be great. However, if your order pick up, it’s like there is a completely different kitchen making the food, and that is consistent between pick up orders.On my last order, I ordered a 8oz sirloin med well with a house salad and mash potatoes. The house salad in my bag was lettuce, 2 razor thin slices of cucumber, a super light sprinkle of cheese, and seriously 1/2 of a grape tomato.I handed the salad back to the team member who took it back to the kitchen to be corrected along with salads from 2 other guests. When I got it back, it came with the remaining tomato pieces and onion. It was still missing croutons and my cucumber apparently got lost on the return trip. I took it and left. When I got home, my steak was under cooked. The 2oz cup for my baked potato toppings was sad. This little cup had a scoop of butter and a dollop of sour cream. I couldn’t even tell you the portion size on the sour cream because it was that small.
HJ
Hannah Johnston
4 days ago
5.0
Food is always amazing and received in a timely manner. Drinks are delish! Ray is a wonderful and accommodating manager. 10/10 recommend.
BB
B
6 days ago
1.0
Well, bottom line is we really didn’t have a great experience. I don’t think we’ll be back here again. Going to try Texas Roadhouse next time, sorry.
Thx for the reply back from Outback. However, this is where I’m coming from. When I go out to a steakhouse and spend $350 on steak dinners I expect a good experience. I’m not in the business of spending hundreds and telling you guys how to effectively run a great business. That’s backwards, you want my feedback so you can make improvements you should be paying me.
DM
Doc M
May 2, 2026
4.0
Steaks were undercooked and they didn't have mashed potatoes in a steakhouse... Service was good.
CH
Carrelle Harris
Apr 26, 2026
1.0
Please update the mobile order status or remove it all together. 2 times this week I picked up curbside orders a the food was lukewarm. Not sure how long it had been sitting but if the app notified me that it was ready early I could pick it up versus waiting on the pick up window timeframe
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular operating hours of Outback Steakhouse in Newport News?
Outback Steakhouse in Newport News is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials? If so, when?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM at Outback Steakhouse in Newport News.
What types of payment does Outback Steakhouse accept?
Outback Steakhouse accepts American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Are there gluten-free menu options available at Outback Steakhouse?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view them on their dedicated gluten-free menu online.
What pickup and delivery options are available at Outback Steakhouse?
It is located at 12258 Jefferson Avenue, Newport News, VA 23602, USA, on the corner of Jefferson Avenue and Roger Brown Drive in front of Patrick Henry Mall.
Does Outback Steakhouse Newport News have a bar and serve alcoholic beverages?
Yes, the location has an onsite bar and serves liquor, beer, wine, and cocktails.
What is the dress code at Outback Steakhouse Newport News?
The dress code at Outback Steakhouse Newport News is casual.
What nearby stores or services can I visit before or after dining at Outback Steakhouse Newport News?
You can visit several nearby places including Patrick Henry Mall, The Vitamin Shoppe for supplements, Great Clips salon for hair care, and Chipotle Mexican Grill for quick Mexican food options.
How can I get to Outback Steakhouse if I am shopping at Patrick Henry Mall?
Outback Steakhouse is located right in front of Patrick Henry Mall on the corner of Jefferson Avenue and Roger Brown Drive, making it easy to stop by for a meal before or after shopping.
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