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Wendy's

3.7
(746 reviews)

Business Details

(757) 595-0388

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12464 Warwick Blvd., Newport News, VA
23606, United States

Hours

Reviews

3.7
746 reviews
5 stars
313
4 stars
153
3 stars
111
2 stars
52
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Several reviews highlighted issues with food freshness, incorrect items, and unsatisfactory preparation.

Cleanliness Concerns

Customers expressed concerns about the cleanliness of the restaurant and food handling practices.

Positive Staff Interactions

Some customers praised friendly and helpful staff, indicating that positive experiences do occur.
  • JB
    John Brown
    Feb 20, 2026
    1.0
    Had to wait on my food and it was still wrong
  • KC
    Kasper Carlton
    Feb 18, 2026
    5.0
    This Wendy’s blew me away. Was out walking my pups and stopped in. I was almost 15 minutes before breakfast ended. Not only was the food great, the atmosphere was super calm and the employees just seemed kind. When we were about to leave a young gentleman came out and offered the pups a leftover egg and a sausage patty which they loved. Normally I’d review the food(which was perfect) but this review is more about thank you for being jovial to us.
  • TT
    TANYA
    Feb 9, 2026
    4.0
    Ordered through the App. Still took too long. Chicken biscuit though delicious fell apart. Tea had been already poured into 2 cups. Waiting to be dispersed into smaller cups. Seemed to me a chance for bacteria. The young lady at the window was polite.
  • BS
    Byron Smith
    Jan 5, 2026
    1.0
    Don't come here. You order your food on the kiosk and they act like it didn't go threw only for them to find it on the register!!!
  • BB
    Ben Bowling
    Dec 30, 2025
    1.0
    First visit, i ordered a ice tea. I got cold unsweetened COFFEE.... thats not even an option on their menu. The visit i just had i ordered a bacon double cheeseburger and a biggie bag. I didnt get the bacon and was charged for it. This location seams to just processed me to get me out their driveway. You are rushed as a customer.

Frequently Asked Questions About Wendy's

What are the drive-thru hours at the Wendy's located at 12464 Warwick Blvd., Newport News, VA?

The drive-thru is open daily from 6:30 AM to 1:00 AM.

Does this Wendy's location serve breakfast?

Yes, breakfast is served here with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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