Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
736 reviews
5 stars
311
4 stars
152
3 stars
112
2 stars
50
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised friendly staff while others reported rude or unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
Food quality is inconsistent, with reports of fresh and hot meals contrasted by complaints of cold, old, or improperly prepared food.
Cleanliness
Cleanliness of the restaurant is a concern, with multiple reviews mentioning dirty bathrooms and unsanitary conditions.
Service Speed
Service speed varies significantly; some customers reported quick service while others experienced long waits, even with few customers present.
- DBDeanna Cox (Boopsnoot)Nov 17, 20255.0Amazing and sweet staff. And the food is always great. Good coffee too!
- APAndrea Lopez PeredaNov 11, 20255.0Shout out to Lola she provided Great customer service and her team delivered my food fresh and fast !
- ASAngel SantosAug 29, 20255.0Good honest employees. Great food.
- SCShannon CombsAug 25, 20251.0This Wendy’s is extremely unprepared to serve Breakfast every morning. It’s always a wait for food
- KSKarl SchroederAug 17, 20252.0Stressful and weird place to eat. I usually always walk out of places that make you order from a screen but we had two coupons to use so thought it might be worth it… not worth it. Screens have no way to use coupon, but no employees would help me initially and they all seemed stressed out. Eventually got an employee to help but took very long with my kids waiting. Then they were out of ketchup and spoons which was just another thing. Also the entire restraint and food is decorated with skulls and spider webs for some marketing they are doing… just weird. Took aver 40 minutes to eat at this weird and dirty “fast food” place
Frequently Asked Questions About Wendy's
Is 12464 Warwick Blvd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Newport News, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Newport News, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 595-0388.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 12464 Warwick Blvd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Newport News, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at the Wendy's located at 12464 Warwick Blvd., Newport News, VA?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order from this Wendy's?
You can order via the Wendy's mobile app or online at order.wendys.com by selecting this location.
Is delivery available from Wendy's at 12464 Warwick Blvd.?
Delivery is available where offered; check the Wendy's app or order.wendys.com and enter your address to confirm delivery options in your area.
What payment options does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are the contact details for this Wendy's location?
You can call the location directly at (757) 595-0388 or reach Customer Care at 888-624-8140.
Where can I find the menu and nutritional information for Wendy's?
Menu and nutrition details are available on the Wendy's menu website and mobile app where you can view items and allergens.
What nearby places can I visit around Wendy's at 12464 Warwick Blvd.?
Nearby you can visit places like Newport News Public Schools, 7-Eleven convenience store, and Wild Wings Nature Store for shopping or errands.
Are there any nearby transportation or convenience spots customers can use when visiting Wendy's?
Yes, there is a 7-Eleven convenience store and gas station nearby that can assist with fuel or quick shopping needs before or after your visit.
What entertainment options are near this Wendy's?
You can check out the Redbox kiosk for movie rentals or visit local event photography studios such as Henderson Media Group and The Brooke Studios nearby.