Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Several reviews highlighted issues with food freshness, incorrect items, and unsatisfactory preparation.
Cleanliness Concerns
Customers expressed concerns about the cleanliness of the restaurant and food handling practices.
Positive Staff Interactions
Some customers praised friendly and helpful staff, indicating that positive experiences do occur.
JB
John Brown
Feb 20, 2026
1.0
Had to wait on my food and it was still wrong
KC
Kasper Carlton
Feb 18, 2026
5.0
This Wendy’s blew me away. Was out walking my pups and stopped in. I was almost 15 minutes before breakfast ended. Not only was the food great, the atmosphere was super calm and the employees just seemed kind. When we were about to leave a young gentleman came out and offered the pups a leftover egg and a sausage patty which they loved. Normally I’d review the food(which was perfect) but this review is more about thank you for being jovial to us.
TT
TANYA
Feb 9, 2026
4.0
Ordered through the App. Still took too long. Chicken biscuit though delicious fell apart. Tea had been already poured into 2 cups. Waiting to be dispersed into smaller cups. Seemed to me a chance for bacteria. The young lady at the window was polite.
BS
Byron Smith
Jan 5, 2026
1.0
Don't come here. You order your food on the kiosk and they act like it didn't go threw only for them to find it on the register!!!
BB
Ben Bowling
Dec 30, 2025
1.0
First visit, i ordered a ice tea. I got cold unsweetened COFFEE.... thats not even an option on their menu. The visit i just had i ordered a bacon double cheeseburger and a biggie bag. I didnt get the bacon and was charged for it. This location seams to just processed me to get me out their driveway. You are rushed as a customer.
What are the drive-thru hours at the Wendy's located at 12464 Warwick Blvd., Newport News, VA?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order from this Wendy's?
You can order via the Wendy's mobile app or online at order.wendys.com by selecting this location.
Is delivery available from Wendy's at 12464 Warwick Blvd.?
Delivery is available where offered; check the Wendy's app or order.wendys.com and enter your address to confirm delivery options in your area.
What payment options does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are the contact details for this Wendy's location?
You can call the location directly at (757) 595-0388 or reach Customer Care at 888-624-8140.
Where can I find the menu and nutritional information for Wendy's?
Menu and nutrition details are available on the Wendy's menu website and mobile app where you can view items and allergens.
What nearby places can I visit around Wendy's at 12464 Warwick Blvd.?
Nearby you can visit places like Newport News Public Schools, 7-Eleven convenience store, and Wild Wings Nature Store for shopping or errands.
Are there any nearby transportation or convenience spots customers can use when visiting Wendy's?
Yes, there is a 7-Eleven convenience store and gas station nearby that can assist with fuel or quick shopping needs before or after your visit.
What entertainment options are near this Wendy's?
You can check out the Redbox kiosk for movie rentals or visit local event photography studios such as Henderson Media Group and The Brooke Studios nearby.
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