Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
741 reviews
5 stars
310
4 stars
152
3 stars
112
2 stars
51
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked items, missing ingredients, and poor preparation.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant and bathrooms, impacting their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly and helpful staff members, indicating that service can vary.
- BSByron SmithJan 5, 20261.0Don't come here. You order your food on the kiosk and they act like it didn't go threw only for them to find it on the register!!!
- BBBen BowlingDec 30, 20251.0First visit, i ordered a ice tea. I got cold unsweetened COFFEE.... thats not even an option on their menu. The visit i just had i ordered a bacon double cheeseburger and a biggie bag. I didnt get the bacon and was charged for it. This location seams to just processed me to get me out their driveway. You are rushed as a customer.
- BNBasem NaisrDec 27, 20251.0Very bad customer service and him missing food in my order
- KCKas CarterDec 12, 20252.0The lady handling my food has incredibly long and yellow fingernails. I have gotten my nails done for years and they’ve NEVER looked like that. I can tell that employees are not up to par with being clean at all
- PDPennie DiGiaimoDec 5, 20251.0I went thru the drive-thru with nobody behind me and the inside of the restaurant had no customers, yet the drive-thru woman kept asking me if I was ready to order and I kept telling her, "just a moment, please". We ordered a #7 burger only, a Oreo Frosty and a #7 combo. The combo wasn't what I wanted because my daughter is allergic to potatoes, but the woman kept rushing me to order. The tomato on my burger was rotten. The frosty was salty and not mixed (I watched her make it and she basically just shook it a little to mix it). I ordered and was charged for a medium Frosty but received a small Frosty. The French fries in the combo were soggy and greasy (I paid for them so may as well eat them away from my daughter, but I did not eat many because they were nasty). I paid $26+ for this garbage and used my credit card but she did not give me my receipt! AVOID THIS PLACE AT ALL COSTS!
Frequently Asked Questions About Wendy's
Is 12464 Warwick Blvd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at the Wendy's located at 12464 Warwick Blvd., Newport News, VA?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order from this Wendy's?
You can order via the Wendy's mobile app or online at order.wendys.com by selecting this location.
Is delivery available from Wendy's at 12464 Warwick Blvd.?
Delivery is available where offered; check the Wendy's app or order.wendys.com and enter your address to confirm delivery options in your area.
What payment options does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What are the contact details for this Wendy's location?
You can call the location directly at (757) 595-0388 or reach Customer Care at 888-624-8140.
Where can I find the menu and nutritional information for Wendy's?
Menu and nutrition details are available on the Wendy's menu website and mobile app where you can view items and allergens.
What nearby places can I visit around Wendy's at 12464 Warwick Blvd.?
Nearby you can visit places like Newport News Public Schools, 7-Eleven convenience store, and Wild Wings Nature Store for shopping or errands.
Are there any nearby transportation or convenience spots customers can use when visiting Wendy's?
Yes, there is a 7-Eleven convenience store and gas station nearby that can assist with fuel or quick shopping needs before or after your visit.
What entertainment options are near this Wendy's?
You can check out the Redbox kiosk for movie rentals or visit local event photography studios such as Henderson Media Group and The Brooke Studios nearby.