Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,164 reviews
5 stars
392
4 stars
276
3 stars
202
2 stars
82
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, both at the counter and drive-thru, with long wait times and incorrect orders.
Food Quality
Food quality was inconsistent, with reports of cold, stale, or improperly cooked items, though some customers noted hot and fresh food.
Customer Service
Customer service varied widely; some employees were friendly and helpful, while others were rude and dismissive.
Order Accuracy
Numerous complaints about incorrect orders, with many customers receiving the wrong items or missing components.
Cleanliness
Mixed reviews on cleanliness; some customers found the dining area clean, while others noted unsanitary conditions.
- AJAl JacksonNov 17, 20251.0The people who work there are more concerned with talking to each other about who knows what!! I came to return a wrong drive thru order which they completely got wrong after waiting 10 minutes for someone to ask for my order. When I returned to have them correct my order they didn’t apologize or ask whether I wanted a corrected order or refund. When they finally got my order to me the person who gave to me was busy talking and laughing at someone else in the store instead of at an apology or any type acknowledgment of a mistake on their part. I would say there is a serious problem with training, leadership and the discipline at that store. I live nearby and I will never patronize that location again and will post this everywhere I can and will verbally discourage anyone from doing business there. So sad!!! Our young people today are in serious trouble in their future. 😟😟😟
- TTTiffaniNov 6, 20251.0food was nasty and cold ordered 2 biggie bags and never got the chicken nuggets extra salty fries cold burgers not fresh or hot ordered from uber eats no reason food should be cold with coming down the block NOT ordering from here again
- MSm saintOct 22, 20251.0The service here is the absolute worst. Both the counter and the drive thru are unbelievably slow. Left the counter because the person at the counter was so slow, so I decided to just go to the drive thru. Placed the order at the drive thru, they didn't have my food ready so they had me pull over to the mobile order parking spots. After waiting 10 minutes, I went to check on my order, they had given it to someone else. I just asked for my money back because at that point I had been there about an hour. Second time going to this specific Wendy's, and both times I've had to wait too long for "fast food" lesson learned.
- CAcherish atlasOct 12, 20253.0We went late, at almost 11pm. The wait was long. Some items on the menu were unavailable and they gave us a cinnamon pull apart that you could tell was old.
- LWLester WilsonOct 6, 20254.0Could be better
Frequently Asked Questions About Wendy's
Is 15492 Warwick Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Newport News, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Newport News, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 887-2489.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 15492 Warwick Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Newport News, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 15492 Warwick Blvd, Newport News, VA?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Is this Wendy's location currently open?
Yes, Wendy's at 15492 Warwick Blvd is open and committed to serving quality food every day.
Does Wendy's at this location offer delivery services?
Yes, delivery is available near you through the Wendy's app or order.wendys.com by entering your delivery address.
How can I check if Wendy's at 15492 Warwick Blvd is hiring?
To check for job openings, visit the Careers page at wendys-careers.com and search for jobs in Newport News, VA.
How can I contact Wendy's at this location with questions or feedback?
You can provide feedback via the Customer Care live chat on wendys.com/contact-us, call 888-624-8140, or directly reach the location at (757) 887-2489.
Does Wendy's at 15492 Warwick Blvd serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides available through the app or website.
Are there other fast food restaurants near Wendy's at 15492 Warwick Blvd?
Yes, nearby fast food options include KFC, Taco Bell, Wingstop, Pizza Hut, and another Wendy's, giving customers various choices in the area.
What convenience stores or gas stations are near this Wendy's?
7-Eleven and Mobil gas stations are nearby, convenient if you want to fuel up and grab a quick bite at Wendy's during your trip.
Are there any beauty and wellness services close to Wendy's at 15492 Warwick Blvd?
Yes, nearby you can find Nikki D. Barber, Imperial platinum KUTZ, Great Clips, Rose Nails, and Manifest Wellness Counseling for your grooming and wellness needs.
What are the accepted payment options at Wendy's located at 15492 Warwick Blvd?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa for payments.