Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,846 reviews
5 stars
717
4 stars
462
3 stars
307
2 stars
130
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
Food quality varies significantly, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty dining areas and unsanitary food handling.
Speed of Service
Service speed is inconsistent, with reports of long wait times and slow drive-thru experiences.
- VIVictor Ingram4 days ago4.0I really like the baconator breakfast sandwich.
- ZBZachary BlandingDec 31, 20254.0There some people causing a problem during this take out order.
- CBCameron Bum BlackhurstDec 18, 20255.0This is the best Wendy’s in the area! I know that sounds crazy to say, but it really is different than all the other ones. The staff is super friendly and polite. Everyone smiled at me and made me feel like a celebrity!
- NTNayeem ThomasDec 14, 20251.0nga gon sit here and throw me nd my twins sauce on da counter aint give us no napkins, was rude since we walked in saying “you gonna order or you just gon sit there”, he lucky I ain’t jump over da counter nd slap his hat off, wingstop better
- AAAnonymousDec 12, 20251.0Tell your employees if the6 dont rush the customers when ordering, maybe they will get the order correct.
Frequently Asked Questions About Wendy's
Is 12221 Jefferson Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on 12221 Jefferson Ave?
The drive-thru is open every day from 6:30 AM to 3:00 AM.
Is the Wendy's location at 12221 Jefferson Ave in Newport News, VA currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, they serve breakfast including combos, sandwiches, coffee, and sides.
How can I place an order for delivery or takeout from Wendy's?
You can order online at order.wendys.com or through the Wendy's mobile app by selecting this location.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant.
How do I contact Wendy's at 12221 Jefferson Ave for questions or feedback?
You can call (757) 249-8016 or reach customer care via live chat or their contact page online.
Are there other fast food restaurants near Wendy's at 12221 Jefferson Ave?
Yes, nearby fast food options include another Wendy's, Chipotle Mexican Grill, Wingstop, Subway, Burger King, Buffalo Wild Wings, and Japan Samurai.
What retail stores are nearby Wendy's on Jefferson Ave that customers might visit?
Nearby retail stores include Dollar Tree, Babies"R"Us, Verizon, Barnes & Noble, Best Buy, and Clothes Mentor Newport News.
Are there leisure or service locations close to Wendy's that customers could explore?
Yes, nearby leisure and service locations include 17th Street Surf Shop VA BEACH, MyEyeDr., Outback Steakhouse, Supercuts, Lindos Suenos ice cream shop, Magic Nails, and Great Clips.