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Tropical Smoothie Cafe

3.8
(182 reviews)

Business Details

4191 William Styron Square, Newport News, VA
23606, United States
(757) 595-0600

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4191 William Styron Square, Newport News, VA
23606, United States

Hours

Reviews

3.8
182 reviews
5 stars
99
4 stars
28
3 stars
11
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with staff appearing rude or unhelpful, and some customers reported negative interactions with management.

Food Quality

Several customers expressed dissatisfaction with the quality of food and smoothies, noting issues like watery consistency, incorrect orders, and unsanitary conditions.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported finding hair in their food, indicating inconsistency in hygiene standards.

Speed of Service

Customers frequently mentioned slow service, particularly with online orders, leading to frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the food and smoothies, as well as friendly staff, indicating that experiences can vary significantly.
  • MH
    Mr. Hamptonian
    Feb 18, 2026
    5.0
    Great place to stop into for refreshment. Staff and management are great.
  • SL
    Shenay Lewis
    Sep 17, 2025
    2.0
    Usually this location is on point. However today I found a hair in my wrap..... there goes my lunch in the trash. Please wear hair nets when preparing food. My smoothie was watery "ice" down, almost like they are trying to use less fruit to save money.
  • AM
    Adam Meffert
    Jan 20, 2025
    5.0
    Good choice for any time
  • RS
    R S
    Jul 5, 2018
    1.0
    The manager was completely disrespectful. I feel as if the tropical smoothie brand was represented poorly. As I spoke with him I asked him did he mind repeating what he had said. As he speaks in a disrespectful tone he made a remark stating “do you listen”very unprofessional.
  • TW
    Temika Whitehead
    Jun 15, 2017
    5.0
    This is the Best Tropical Smoothie I ever been too in the Hampton ROADS AREA, they are nice, kind,and fresh food, and CLEAN..THEY EVEN MAKE THE SMOOTHIES THEY HAVE DISCONTINUED.. I LOVE THE TROPICALODA SMOOTHIE AND THEY STILL MAKE IT FOR ME.. ..Go here you will not be dissatisfied

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the typical operating hours for dine-in and delivery at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday for dine-in and delivery.

Brand Certified Facts from Tropical Smoothie Cafe

This information is certified by Tropical Smoothie Cafe and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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