Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
229 reviews
5 stars
107
4 stars
35
3 stars
21
2 stars
23
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including long wait times, unresponsive staff, and rude behavior from employees.
Food Quality
Inconsistency in food quality was noted, with complaints about salty wraps, incorrect orders, and watery smoothies.
Customer Experience
Several reviews highlighted a lack of attention to customer needs, including issues with order accuracy and difficulty reaching the location by phone.
Positive Feedback
Despite the issues, some customers praised the delicious smoothies and friendly staff, indicating that experiences can vary significantly.
- FLFrankie LDec 1, 20251.0I do not like this location. This is my 2nd time ordering from here and each time there was always an issue. The first time my order wasn’t even started and when I got there, they seemed confused and finished well after the pickup time. Today, I get a hummus veggie wrap and it’s SALTY!! WHY IS IT SALTY?! I’ve never had a wrap from TS and it was salty to the point where I couldn’t even finish one half and the first bite of the second half had my eyes watering. They are all ran differently and this one is not ran well. I don’t even want to get a smoothie from this place although the smoothie was delicious.
- ASAndrea Carolina Parra SarmientoNov 30, 20251.0I ordered something by mistake and I called many times to the phone number you have in the website or internet shows me and it’s not working.
- DMDasyia MusgroveSep 27, 20251.0Every time I ordered from here. The portion size is not great at all. Also It is always liquidity with honey or whatever it may be. There is never enough yogurt and I only order strawberries with granola and that’s it, Each time I have a little to no yogurt at all. This place really needs to do better or they will start losing customers quickly. Also if i could i would give no stars. Its just disappointing and ridiculous
- CGCasandra GonzalezSep 24, 20251.0Honestly I’m disgusted with them… literally ALL of the bananas in my yogurt bowl were ROTTEN and my smoothie had banana as well which means I can’t even drink my smoothie. I try calling them and it goes straight to voicemail so I can’t even call to get a refund on anything. Disgusting.
- CBCatherine BrodyAug 18, 20251.0If I could leave no stars I would. We went in for smoothies. You could see the worker just sitting there using her phone with her back turned. We called out to her. Couldn't get her attention. I didn't think to snap a photo but it was absolutely horrible. We ended up leaving!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7:00 AM to 9:30 PM, Saturday from 8:00 AM to 9:30 PM, and Sunday from 9:00 AM to 9:00 PM.
Can I order delivery from Tropical Smoothie Cafe, and what are the delivery hours?
Yes, delivery is available Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:30 PM, and Sunday from 10:00 AM to 7:30 PM.
Is curbside pickup available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers curbside pickup along with in-store pickup, delivery, and same-day delivery services.
What meals are served at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, lunch, brunch, dinner, and late night meals.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe have a kids menu and family-friendly environment?
Yes, Tropical Smoothie Cafe has a children's menu and welcomes families.
Where is Tropical Smoothie Cafe located?
It is located at 12551 Jefferson Avenue, Suite 211, Newport News, VA 23602, USA, in Jefferson Commons.
What nearby restaurants are close to Tropical Smoothie Cafe where customers can continue their outing?
Nearby restaurants include Americas Best Wings for American chicken dishes, Pho 79 offering Vietnamese cuisine, Pier 88 for seafood and pub fare, Moe's Southwest Grill for Mexican food, and Keagan's Irish Pub And Restaurant for a bar setting.
Are there any nearby beauty and wellness salons close to Tropical Smoothie Cafe?
Yes, customers can visit Living Beauty Studio, Exquisite Designs The Salon LLC, Reflections Of Beauty LLC, Nails by Tuchi, Hair Cuttery, and Great Clips located nearby for beauty and salon services.
What nearby retail and specialty stores could customers visit around Tropical Smoothie Cafe?
Customers can explore nearby retail options such as Justice (children's clothing), Gallery M (art gallery and tattoo), 5.11 Tactical (outdoor gear), Cox Solutions Store (internet provider), and SEPHORA for beauty products.