Brand Certified
Taco Bell
3.9(581 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
5020 W Mercury Blvd, Newport News, VA
23605, United States
Certified by Taco Bell • Mar 01, 2026
(757) 825-9452
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/va/newport-news/5020-w-mercury-blvd.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5020 W Mercury Blvd in Newport News. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.9
581 reviews
5 stars
277
4 stars
134
3 stars
80
2 stars
19
1 star
71
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Customer Service
While some reviews praised friendly and helpful staff, others highlighted rude service and poor attitudes from employees.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or improperly prepared food.
Cleanliness
Several customers noted that the location was clean and well-maintained, contributing positively to their experience.
Wait Times
Customers frequently mentioned long wait times, particularly in the drive-thru, which detracted from their overall experience.
- SKSaniya Van kustFeb 5, 20261.0Literally only got half of my damn drink, after opening the bag, i realized i was missing like 3 of my Doritos locos tacos and missing my cinnamon twists.
- KMKitty McHaleJan 22, 20265.0Staff is very friendly and polite. Im having a very bad day and Cashier gave me words of hope to keep pushing through and I really needed it right now.
- KNKamryn NolanJan 18, 20265.0After a really rough day the gentlemen who worked tonight were absolutely amazing! I had a really rough day at work and I got some dinner here and they were so funny and had amazing customer service. I appreciate them.
- JPJenish PatelDec 19, 20255.0Mr worent was doing such Really good job 👍
- TCTaya CoatesDec 19, 20251.0make sure to check your orders here they are constantly wrong and always have long wait times do better
Frequently Asked Questions About Taco Bell
What are the daily drive-through hours for this Taco Bell location?
The drive-through is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.
Where is this Taco Bell located?
It is located at 5020 W Mercury Blvd, Newport News, VA 23605, USA.
What kind of menu items does this Taco Bell offer?
They offer classic tacos, burritos, specialties like Crunchwrap Supreme and Cheesy Gordita Crunch, combos, breakfast, drinks, sweets, and sides.
Does this Taco Bell offer online ordering?
Yes, you can order online or through the mobile app for pickup or delivery.
What payment options are accepted at this Taco Bell?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is seating available at this Taco Bell location?
Yes, this location has seating available for dine-in customers.
Does this Taco Bell provide any special accommodations or services?
Yes, it is family-friendly, offers vegetarian options, has restrooms, drive-through, and supports mobile NFC payments.
What are some nearby places I can check out before or after visiting Taco Bell?
Nearby places include the Newmarket Shopping Center for shopping and Starbucks for coffee and snacks.
If I need phone or mobile services, which stores are near Taco Bell?
Wireless Zone, Verizon Authorized Retailer, and Verizon retail stores are nearby for your mobile needs.
Are there other fast food options near this Taco Bell?
Yes, nearby fast food options include McDonald's and KFC, both just a short distance away.
Brand Certified Facts from Taco Bell
This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: