Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5020 W Mercury Blvd in Newport News. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
573 reviews
5 stars
271
4 stars
134
3 stars
80
2 stars
19
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality is inconsistent, with reports of stale items, incorrect orders, and food safety concerns.
Cleanliness
The restaurant is generally noted for being clean, although some customers reported unsanitary conditions.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, leading to frustration.
Pricing Concerns
Several reviews mention that prices are perceived as high relative to the quality of food received.
- KFKelly-Ann FigueroaNov 12, 20255.0Tyler in the drive threw was amazing. He was friendly and got my order right . He even remembered my husband from another encounter. God bless him . We will def come back to visit tyler just cauze of his customer service. Thank you Tyler and Taco bell
- UTUnanimous TruthNov 9, 20255.0Tyler G the cashier servicing the drive thru was prompt and efficient. He recommended items. He informed me of the menu items and was so pleasant and through. I hope he gets employee of the month because he deserves it. I visited on 11/7/25.
- ANArionna NewtonNov 7, 20255.0I will defend this Taco Bell with all my might
- TTTeunshaJul 20, 20255.0I came to get the new frozen strawberry drink for my son and was so pleased with the service and how incredibly neat and clean this was! Kudos to the management and staff!
- MMMatt MarchJul 18, 20255.0Went hoping to find Baja Midnight, found it and staff was quite engaging. Simple transaction but went well.
Frequently Asked Questions About Taco Bell
What are the daily drive-through hours for this Taco Bell location?
The drive-through is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.
Where is this Taco Bell located?
It is located at 5020 W Mercury Blvd, Newport News, VA 23605, USA.
What kind of menu items does this Taco Bell offer?
They offer classic tacos, burritos, specialties like Crunchwrap Supreme and Cheesy Gordita Crunch, combos, breakfast, drinks, sweets, and sides.
Does this Taco Bell offer online ordering?
Yes, you can order online or through the mobile app for pickup or delivery.
What payment options are accepted at this Taco Bell?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is seating available at this Taco Bell location?
Yes, this location has seating available for dine-in customers.
Does this Taco Bell provide any special accommodations or services?
Yes, it is family-friendly, offers vegetarian options, has restrooms, drive-through, and supports mobile NFC payments.
What are some nearby places I can check out before or after visiting Taco Bell?
Nearby places include the Newmarket Shopping Center for shopping and Starbucks for coffee and snacks.
If I need phone or mobile services, which stores are near Taco Bell?
Wireless Zone, Verizon Authorized Retailer, and Verizon retail stores are nearby for your mobile needs.
Are there other fast food options near this Taco Bell?
Yes, nearby fast food options include McDonald's and KFC, both just a short distance away.