Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12126 Jefferson Ave in Newport News. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,180 reviews
5 stars
515
4 stars
274
3 stars
191
2 stars
68
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others complained about stale items and poor presentation.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of professionalism.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and concerns about food safety.
- WSWendy StuckNov 15, 20255.0CLEAN!!! Professional people. Delicious food.
- LMLuis MercedNov 5, 20255.0Came in hungry with my girls from running around the mall. Ordered a couple of crave boxes that weren’t up to par. Asked kindly if they could fix it and Boris was very nice and respectful and remade our order to our liking. First time I ever had a complaint and was met with a smile and a no problem. Appreciate Boris and the staff as they were all very attentive to this matter!
- GBGrace BoothOct 20, 20251.0everything at this location comes out tasting like febreeze
- BRBill ReddingerOct 20, 20253.0Friendly but really really slow in drive through line.
- MFMelissa FalvoOct 18, 20251.0If I could rate this a zero, it would be a zero. Went through drive-through asked for two hard tacos with just meat, cheese and sour cream she said oh so two Supremes Because they will charge me Supremes because of the sour cream, which I don’t mind. Got the food, my daughter picked up the taco to make sure that it was correct ( toppings fell all over her lap) while we were still there And of course it wasn’t. It had lettuce and tomato on it. The employee opened the window. I told her it was supposed to be just meat, cheese and sour cream. She looked like she was mad. I gave them the whole bag back a few minutes later she brings it again. They only did one taco and not the second one so I told her it was supposed to be both of them. Few minutes later a guy comes to the window. I’m assuming one making the food he wanted to clarify what I wanted on it I told him meat, cheese, and sour cream, and then the same lady said a supreme was just no lettuce or tomato by the time we get home my daughter said now they just being dumb or childish. They only put cheese and sour cream with no meat. Well, they lost my business. I told my daughter we will never eat at Taco Bell if they cannot understand a hard taco which just meat, cheese and sour cream and for the lady to have a attitude the whole time when I kept on repeating myself was a little rude. Not saying that lettuce is an allergy but if I ask for a specific items, there’s probably a reason that means my child does not eat lettuce or tomato and I was just looking at the reviews from three years ago or a year ago and it looks like nothing has changed. Completely sad
Frequently Asked Questions About Taco Bell
What are the operating hours for the Taco Bell at 12126 Jefferson Ave?
The Taco Bell is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.
Does this Taco Bell location have a drive-through?
Yes, this Taco Bell offers drive-through service during its operating hours.
Which payment methods are accepted at Taco Bell on Jefferson Ave?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order ahead online or via app at this Taco Bell?
Yes, you can order online or using the mobile app for pickup or delivery at this location.
What type of food and specialties does this Taco Bell offer?
They serve tacos, burritos, combos, Dollar Cravings, breakfast items, drinks, sweets, and sides.
Does this Taco Bell serve vegetarian and breakfast options?
Yes, vegetarian options and breakfast items are available at this location.
Which nearby restaurants can I visit along with Taco Bell on Jefferson Ave?
Nearby restaurants include Chick-fil-A, TGI Fridays, Buffalo Wild Wings, McDonald's, Shake Shack, and KFC, offering a variety of fast food and American dining options.
Are there shopping centers or stores near this Taco Bell for additional errands?
Yes, nearby you can find Jefferson Plaza shopping center, Value City Furniture, PetSmart, Mattress Firm, World Market, Costco, Target, and more for a variety of shopping needs.
What fitness or wellness locations are close to Taco Bell at 12126 Jefferson Ave?
Club Pilates is nearby for pilates workouts and fitness activities, and Rebound Chiropractic offers chiropractic services close to this Taco Bell.
Are there convenient financial or service locations near Taco Bell for customers?
Yes, Navy Federal Credit Union is nearby for financial services, and OfficeMax Print & Copy is available for printing and business needs close to this Taco Bell.