Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 12126 Jefferson Ave in Newport News. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,184 reviews
5 stars
517
4 stars
274
3 stars
191
2 stars
68
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, often exceeding 20-30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about stale or poorly prepared items.
Customer Service
While some staff were noted for being friendly and helpful, there were several reports of rude behavior and poor customer interactions.
Cleanliness
Several customers mentioned cleanliness issues, including dirty tables and unsanitary conditions.
- BABoss_Boy47 AJ6 days ago1.0Went through the drive-through person was friendly I ordered my food and I requested my drink to be a large. I don’t know if he must’ve misheard me, but they gave me the wrong size then when I proceeded to ask if I can just pay for a large size, they tell me I had to drive around again to re-order and I couldn’t order at the window. I was the only person in line they had no business.The men sounded rude and nasty once I asked if I can pay for a large size that they messed up.
- JMJose MartinezDec 23, 20251.0Over 30 mins for an order and it looked horrible, it was disgusting 🤢
- MMmeadowsDec 15, 20255.0I had such a great experience in this establishment. Jordan was excellent serving us at the window, great manners and an amazing work ethic. Not to mention, the food was great as always.
- JBJonathan BrazileDec 11, 20255.0Taco Bell always hits the spot! The food is hot, fresh, and comes out fast every time I stop by. The staff is friendly and gets the orders right, and the prices are great for the amount of food you get. The restaurant is clean, and the service is consistent. Whether it’s a quick lunch or a late-night run, Taco Bell never disappoints. Definitely one of my go-to spots!
- WSWendy StuckNov 15, 20255.0From 2025: CLEAN!!! Professional people. Delicious food. We ate lunch in. Note added Jan 3, 2026: @tacobell on Jefferson Ave by @patrickhenrymall : CLEAN restaurant POSITIVE and PROFESSIONAL customer service... Polite language between coworkers. Food tastes good, too! Tonight was take-out.
Frequently Asked Questions About Taco Bell
What are the operating hours for the Taco Bell at 12126 Jefferson Ave?
The Taco Bell is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.
Does this Taco Bell location have a drive-through?
Yes, this Taco Bell offers drive-through service during its operating hours.
Which payment methods are accepted at Taco Bell on Jefferson Ave?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order ahead online or via app at this Taco Bell?
Yes, you can order online or using the mobile app for pickup or delivery at this location.
What type of food and specialties does this Taco Bell offer?
They serve tacos, burritos, combos, Dollar Cravings, breakfast items, drinks, sweets, and sides.
Does this Taco Bell serve vegetarian and breakfast options?
Yes, vegetarian options and breakfast items are available at this location.
Which nearby restaurants can I visit along with Taco Bell on Jefferson Ave?
Nearby restaurants include Chick-fil-A, TGI Fridays, Buffalo Wild Wings, McDonald's, Shake Shack, and KFC, offering a variety of fast food and American dining options.
Are there shopping centers or stores near this Taco Bell for additional errands?
Yes, nearby you can find Jefferson Plaza shopping center, Value City Furniture, PetSmart, Mattress Firm, World Market, Costco, Target, and more for a variety of shopping needs.
What fitness or wellness locations are close to Taco Bell at 12126 Jefferson Ave?
Club Pilates is nearby for pilates workouts and fitness activities, and Rebound Chiropractic offers chiropractic services close to this Taco Bell.
Are there convenient financial or service locations near Taco Bell for customers?
Yes, Navy Federal Credit Union is nearby for financial services, and OfficeMax Print & Copy is available for printing and business needs close to this Taco Bell.