Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Newport News Subway® Restaurant at 12229 Jefferson Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
There are mixed reviews regarding customer service, with some praising friendly staff while others report rude behavior from certain employees, particularly the owners.
Cleanliness
Many customers noted that the establishment is very clean, with some highlighting it as the cleanest Subway they have visited.
Food Quality
While some customers enjoyed the freshness and quality of the food, others reported issues with underwhelming portions and unsanitary conditions, such as mold in ice.
Owner Interaction
The owners received both praise for their friendliness and criticism for their rudeness, leading to a divided perception of their customer interactions.
MD
Maria Deleon
Feb 20, 2026
5.0
Love coming to this subway they are excellent with customers and what I love is their quality of the food all their ingredients are very fresh.
TT
Taylorjt4
Feb 19, 2026
5.0
One of the cleanest stores around!
T
TH قناص
Feb 10, 2026
1.0
Everything her is so bad The employee who was here was bad
NJ
Nathan Jackson
Dec 30, 2025
3.0
There's MOLD in the ice from the drink machine.
I tried the ice 3 times and all 3 cups of ice were visibly contaminated with black mold.
QA
Quantum Solace (Ambientsoul)
Dec 4, 2025
1.0
I’m a cancer warrior and am in remission.
Went into the store yesterday, because I had to use the restroom. If I don’t get to a bathroom fast, I can have an accident due to what chemotherapy and radiation did to my urinary system.
Yesterday I was denied service. (See photos)
You literally can’t deny bathroom service to anyone for any reason in Virginia.
I called the health department.
That’s all I can legally discuss.
Do NOT support a business that first makes you buy something. Especially if you’re disabled.
Thanks for making a cancer warrior feel like 💩
Literally.
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