Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Newport News Subway® Restaurant at 12229 Jefferson Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
183 reviews
5 stars
114
4 stars
16
3 stars
19
2 stars
4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the establishment, noting it as one of the cleanest Subways they have visited.
Customer Service
Feedback on customer service was mixed; while some employees were described as friendly and accommodating, others, particularly the owners, received criticism for being rude and unhelpful.
Food Quality
The quality of food was generally well-received, with many customers appreciating the freshness of ingredients and the preparation of their orders.
Service Issues
Several reviews highlighted issues with service, including delays, incorrect orders, and a lack of flexibility in accommodating customer requests.
- NJNathan JacksonDec 30, 20253.0There's MOLD in the ice from the drink machine. I tried the ice 3 times and all 3 cups of ice were visibly contaminated with black mold.
- QAQuantum Solace (Ambientsoul)Dec 4, 20251.0I’m a cancer warrior and am in remission. Went into the store yesterday, because I had to use the restroom. If I don’t get to a bathroom fast, I can have an accident due to what chemotherapy and radiation did to my urinary system. Yesterday I was denied service. (See photos) You literally can’t deny bathroom service to anyone for any reason in Virginia. I called the health department. That’s all I can legally discuss. Do NOT support a business that first makes you buy something. Especially if you’re disabled. Thanks for making a cancer warrior feel like 💩 Literally.
- BWBrittany WyattNov 1, 20251.0Rushed in there cause my daughter was sick and needed to use the bathroom to upchuck rude lady said I had to buy something first I said can we use the bathroom and I will get something when I come out she’s about to girl she goes I don’t care buy something first we walked out and she threw up on the ground in front the place. Then went next door to wing stop where they were helpful.
- SLSamantha LudwigOct 27, 20255.0The lady in here was so nice. This is the cleanest subway I've ever been to and everything was super fresh!
- TFTommy ForrestOct 4, 20255.0I pass 2 other Subways to come here, always fresh extra clean
Frequently Asked Questions About Subway
Where is Subway located and what are its operating hours?
Subway is located at 12229 Jefferson Ave, Space #10, Newport News City, Newport News, VA 23602. It is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
What are the pickup and delivery options available at Subway?
Subway offers in-store pickup, curbside pickup, and delivery services for your convenience.
Does Subway offer catering services?
Yes, Subway provides catering services to help with any event or gathering needs.
What makes Subway different from typical fast food restaurants?
Subway offers fresh cut veggies, a variety of protein choices, fresh-baked bread, and cookies, providing a fresh alternative to typical fast food.
Can I dine inside the Subway restaurant?
Yes, Subway offers dine-in service in addition to take-out and delivery options.
Where can I view the Subway menu and order online?
You can view the menu and place orders online through their official menu page at https://subway.com/en-us/restaurant/7085-0/menu/
What nearby places can I visit before or after Subway?
Nearby you can visit Wingstop for chicken dishes, Lindos Suenos for ice cream, and the Melting Pot Restaurant for a fondue dining experience. These options provide diverse choices for meals or desserts around your visit to Subway.
Are there mobile phone stores near Subway?
Yes, there are several mobile phone stores nearby including Boost Mobile, ANR wireless, Verizon, and AT&T, which you can visit for phone purchases or service.
What other services and shops are within the Jefferson Green area near Subway?
Besides eateries and mobile phone stores, you can find Magic Nails spa, Clothes Mentor Newport News thrift store, Supercuts hair salon, and AVAIL Vapor e-cigarette store, offering a variety of shopping and personal care services.