Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed specific items like pretzels and milkshakes, many expressed disappointment with the overall food quality, including cold or improperly prepared meals.
Inconsistent Availability
Frequent complaints about unavailable menu items, particularly ice cream and other food options, were noted, impacting customer experience.
Positive Staff Interactions
Despite the negative feedback, some reviews highlighted friendly and helpful staff members, indicating that service quality can vary.