Brand Certified
Sonic Drive-In
3.3(915 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
11835 Jefferson Avenue, Newport News, VA
23606, United States
Certified by Sonic Drive-In • Mar 01, 2026
(757) 594-6141
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/va/newport-news/11835-jefferson-avenue/store-4718
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Newport News, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 11835 Jefferson Avenue for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.3
915 reviews
5 stars
297
4 stars
165
3 stars
150
2 stars
91
1 star
212
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, causing frustration and dissatisfaction.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
While some customers enjoyed the food, others noted a decline in quality, with issues such as cold items and poorly prepared meals.
Hygiene Concerns
Several reviews mentioned hygiene issues, including moldy food and hair found in meals, raising significant concerns about food safety.
- AMA Mc_674 days ago4.0I only got ice cream but it was very good! Employees are friendly.
- Y2YandereFan 21Feb 8, 20261.0How are y’all gonna let someone steal my door dash order and then not pick up the phone when I want to ask for a refund
- AMAnne MarkelFeb 5, 20265.0They had in supply what I was ordering
- LPLet's have a PartyFeb 2, 20262.0No mayo?! Food lion much?
- EEElizabethJan 23, 20264.0Food was great as always. My order said it would be ready at 3:50, at 4:03 I had to go in and get it.... that was not good
Brand Certified Facts from Sonic Drive-In
This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website