At Papa Johns Pizza in Newport News, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Newport News pizza for any occasion. Call us for pizza delivery in Newport News or stop by 712 J. Clyde Morris Boulevard for carryout to order the best pizza in Newport News, along with breadsticks, wings, and more!
Numerous customers reported long wait times for delivery, with some orders arriving cold or incorrect.
Food Quality
Mixed reviews on food quality; some praised the pizza while others complained about cold, greasy, or poorly made pizzas.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and quick resolutions, while others reported rude or unhelpful interactions.
Order Accuracy
Several customers experienced issues with missing or incorrect toppings in their orders.
Cleanliness Concerns
There were alarming reports regarding cleanliness and food safety, including mold and unsanitary practices observed by customers.
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Connor Coovert
Oct 17, 2025
1.0
Delivery driver squatted and was looking thru my glass door very weirdly as I came too get order I opened door he said nothing but "there's pizza in here! " in a weird way and creeped me out and pointed too box was seriously creepy just glad my girlfriend didn't anwser door
KD
Knox Daniel
Jul 30, 2025
5.0
great pizza and fast service
TT
Tw1st3d-0ne
Jul 2, 2025
2.0
Try to order delivery and the stupid automated system can't ever get anything right had to come to the store and get my own pizza they're ruining pizza delivery
JK
JR Kim
Jun 22, 2025
2.0
ordered pizza today, and it took almost 50 minutes to arrive. By the time it got here, it was cold and not tasty at all. I spent nearly $29 including tax, delivery fee, and tip—for just a medium pizza that cost $19. It was cold, and the crust was dried out. Honestly, I don’t think I’ll be ordering again for the next few years. I should’ve just heated up a frozen pizza from home…
SJ
Shelly James
Jun 3, 2025
1.0
I ordered the Extra Large New York pizza. It should have added Extra greasy to the title. This was the worse pizza ever. Silly me thinking the crust would be somewhat crunchy, not the limp greasy yuck it turned out to be. Never knew pepperoni pizza came with a side order of hair. I’d include a photo but I don’t want to gross people out viewing what I spit out. Absolutely horrible. On the high side Mike the manager refunded the fee quickly.