At Papa Johns Pizza in Newport News, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Newport News pizza for any occasion. Call us for pizza delivery in Newport News or stop by 12638 Jefferson Avenue for carryout to order the best pizza in Newport News, along with breadsticks, wings, and more!
Many customers praised the friendly and helpful staff, though some reported rude interactions and poor management responses.
Order Accuracy
Several reviews highlighted issues with incorrect orders, missing items, and delays in delivery.
Food Quality
While many enjoyed the pizza and found it delicious, there were complaints about overcooked or poorly prepared food.
Delivery Issues
Customers experienced significant delays and problems with delivery, including wrong addresses and missing items.
Pricing Concerns
Some customers felt the prices were high for the quality received, leading to dissatisfaction.
BW
Brett Wallace
Nov 14, 2025
1.0
Great place if you want to wait 2 hours to get your food
JB
Justin B
Nov 8, 2025
1.0
This store has completely fallen apart over the last year. Just received my order and a pizza was not cut. I got a 2 L of Pepsi zero instead of a 20 ounce of regular Pepsi. I asked for three garlic and got three completely different dipping sauces. Last week I ordered three orders of Peppers and they literally gave me three peppers in a big box as if it was a joke.
CM
Charles Martinez
Oct 10, 2025
5.0
Amazing clean place to be walking in service was fast and friendly
MH
Mohammad Hekmat
Oct 5, 2025
5.0
Friendly staff. My favorite pizza store
DK
D K
Aug 28, 2025
4.0
Die Bestellung wurde geliefert, der Fahrer war nett, Bestellung war vollständig. Geschmack war in Ordnung. Für mich war alles ok und ich werde wieder bestellen.
What are the operating hours for delivery at Papa Johns Pizza in Newport News, VA?
Delivery is available Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
When can I pick up my order from Papa Johns Pizza?
Takeout is available daily from 11:00 AM to 9:40 PM Monday through Thursday and Sunday, and until 10:40 PM on Friday and Saturday.
What types of food does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza offer no-contact delivery?
Yes, Papa Johns provides no-contact delivery services for customer safety.
How can I place an order for delivery or carryout from Papa Johns Pizza?
You can order online through their website or mobile apps using provided links for delivery and carryout services.
Where is Papa Johns Pizza located in Newport News?
Papa Johns Pizza is located at 12638 Jefferson Avenue, Newport News, VA 23602.
Are there any nearby restaurants close to Papa Johns Pizza where I can dine or grab a bite?
Yes, nearby dining options include Mission BBQ, Juicy King Crab House, Yummy Crab House, Tuscany Ristorante Italiano, and SUBWAY, offering a variety of cuisines.
Can I visit any shopping centers near Papa Johns Pizza?
Turnberry Crossing shopping center is located nearby where you can shop before or after visiting Papa Johns Pizza.
Are there any car rental services close to Papa Johns Pizza?
Yes, Thrifty Car Rental and Hertz car rental agencies are nearby, convenient if you need rental services during your visit.
Which competitors does Papa Johns Pizza track in the Newport News area?
Papa Johns tracks competitors such as Pizza Hut, Domino's, Little Caesars, Papa Murphy's, and Marco's Pizza.