Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Newport News is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.3
1,021 reviews
5 stars
624
4 stars
201
3 stars
99
2 stars
41
1 star
56
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple customers reported unsanitary conditions, including dirty floors and tables, and a lack of proper maintenance.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others noted declining quality, including poorly made dishes and inconsistent portion sizes.
Customer Service
Feedback on staff was mixed; while some praised friendly and helpful service, others reported rude behavior and lack of concern from employees.
Atmosphere
The dining environment received mixed reviews, with some appreciating the cozy setting while others noted it felt run down.
- ALAmanda LeighJan 1, 20261.0Panera used to have good cheddar broccoli soup…now, it tastes like crap. Bland and no flavor.
- KKKimDec 29, 20251.0This Panera has used to be a weekly takeout- but no longer. 2 weeks in a row they have gotten my order wrong. They must have no manager because quality control is nonexistent.
- NMNaquoia MeisterDec 5, 20251.0HAIR IN MY SALAD! AND they barely gave me a drop of dressing. Also the giant crouton? This salad was poorly made and this a serious hygiene issue. Disgusting.
- SGShahana GarnerNov 25, 20255.0I enjoyed the soup and half sandwich combo with butternut squash soup and chicken salad sandwich. My husband enjoyed his French onion soup in a bread bowl. And the chocolate chip cookie was rich and decadent. There was a beeping sound coming from the kitchen area the whole time we were there and I think I've heard it at this location before. That did take away from our enjoyment some. The staff are friendly and efficient.
- WWWilliamNov 7, 20251.0Inside of this location is disgusting. It is clear the inside has not been properly maintained as needed each day. Food splatter on walls and surfaces, left over food and trash on floor. Clear indicator that this location is lacking proper management that enforces cleanliness and company guidelines.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
Panera Bread does not accept reservations.
What are the regular operating hours of Panera Bread in Newport News?
Panera Bread is open daily from 6:00 AM to 9:00 PM.
Does Panera Bread offer delivery services?
Yes, Panera Bread offers delivery every day from 6:00 AM to 9:00 PM.
What meals are served at Panera Bread in Newport News?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order online for pickup or delivery at Panera Bread?
Yes, you can order online via their website or mobile app for Rapid Pick-Up or delivery.
What types of food specialties does Panera Bread offer?
Panera Bread specializes in soups, salads, freshly-baked artisan breads, sandwiches including flatbread, and vegetarian broth bowls.
What is the attire at Panera Bread Newport News?
The attire is casual at Panera Bread.
Which nearby coffee shops could I visit before or after Panera Bread?
Nearby coffee shops include Starbucks locations close to Panera Bread, offering additional coffee and snack options.
What nearby retail and entertainment options are available near Panera Bread?
Nearby retail and entertainment options include Game Stop for gaming needs, Counts' Hallmark for gifts and cards, and Great Clips for hair salon services.
Are there nearby services to complement a visit to Panera Bread?
Yes, nearby services include America's Best Contacts & Eyeglasses for eyewear, Petco Animal Supplies for pet training, and Trek Bicycle Newport News for bike repair.