Panera Bread

4.3
1016 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Newport News is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
12531 Jefferson Avenue, Newport News, VA
23602, United States

Hours

Reviews

4.3
1,016 reviews
5 stars
623
4 stars
200
3 stars
99
2 stars
41
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising the taste while others noted issues with portion sizes and freshness.

Service

Customer service experiences vary; some staff are praised for their friendliness and helpfulness, while others received complaints about rudeness and order accuracy.

Cleanliness

Concerns about cleanliness in the dining area and food preparation standards were frequently mentioned.

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Atmosphere

The restaurant's atmosphere is generally described as cozy, but some reviews noted it felt run down or understaffed.
  • WW
    William
    Nov 7, 2025
    1.0
    Inside of this location is disgusting. It is clear the inside has not been properly maintained as needed each day. Food splatter on walls and surfaces, left over food and trash on floor. Clear indicator that this location is lacking proper management that enforces cleanliness and company guidelines.
  • AL
    Anne marie Landreneau
    Oct 25, 2025
    4.0
    After 5 pm the booths are usually available. The quality and price are reasonable
  • JJ
    Jay
    Oct 24, 2025
    5.0
    This is a nice, clean, and friendly Panera.
  • BM
    Becky Mosbrucker
    Oct 12, 2025
    5.0
    Always great food!
  • WM
    Wes McIntyre
    Oct 2, 2025
    3.0
    Not a fan of the touch screen menus. There seems to be a mystery to some of this process

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are the regular operating hours of Panera Bread in Newport News?

Panera Bread is open daily from 6:00 AM to 9:00 PM.