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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.1
(689 reviews)

Business Details

12368 Warwick Boulevard, Newport News, VA
23606, United States
(757) 595-4447

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Newport News is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
12368 Warwick Boulevard, Newport News, VA
23606, United States

Hours

Reviews

4.1
689 reviews
5 stars
396
4 stars
139
3 stars
64
2 stars
30
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, especially the soups, sandwiches, and baked goods, although some reported inconsistencies in portion sizes and freshness.

Service Issues

Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues in the dining area and bathrooms, with reports of dirty tables and unsanitary conditions.

Atmosphere

The restaurant was described as cozy and a good place for studying or working, but some felt the ambiance was negatively affected by service and cleanliness issues.

Pricing Concerns

Many customers felt the prices were high relative to the portion sizes and quality of food received.
  • AD
    Albert DeHart
    Feb 26, 2026
    5.0
    Excellent eatery! The sandwiches and soups are delicious! Especially the breads and desserts are wonderful! A special shout out to the Baker, Terrell! He should compete on the Food Network! Thank you Sir! Appreciated the Counter Server, Anesah. Friendly and thorough service! This is a regular stop for us! Try it out!
  • SI
    Skip Irwin
    Feb 17, 2026
    5.0
    This is probably the best Panera experience I've ever had. Portion sizes were good and good came quickly. Someone walked around with samples of dessert (sticky bun) and another person walked around picking up trash off at your table.
  • WM
    Wes McIntyre
    Jan 17, 2026
    2.0
    Waited WAY to long for a cheese sandwich not to mention it was $14 for cheese and a bag of chips Not me my daughter. I am not a fan.
  • RR
    Roger Rodríguez
    Jan 6, 2026
    5.0
    Todavía sigue siendo mi lugar para ir a estudiar o trabajar en silencio y respetando al prójimo. Agradable ambiente, asientos confortables. Precios muy razonables.
  • KK
    Kathryn Kreisner
    Dec 25, 2025
    5.0
    Always a pleasure.. everyone enjoys fresh cooked bread and yummy pastries. I would like to see more things with cranberry in it however, the cranberry orange loaf is very delicious. The staff are always pleasant. It’s just such a cozy place. Nice ambience.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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