CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Newport News is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some experiencing poorly made or incomplete orders, while others praised the taste and freshness.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of assistance, and issues with order accuracy.
Cleanliness
Several customers noted cleanliness issues in the dining area and bathrooms, with reports of dirty tables and unsanitary conditions.
Pricing
Customers frequently mentioned that prices are high relative to the portion sizes and quality of food received.
Ambience
The atmosphere was generally described as cozy and pleasant, although some customers expressed dissatisfaction with the decor.
RR
Roger Rodríguez
Jan 6, 2026
5.0
Todavía sigue siendo mi lugar para ir a estudiar o trabajar en silencio y respetando al prójimo. Agradable ambiente, asientos confortables. Precios muy razonables.
KK
Kathryn Kreisner
Dec 25, 2025
5.0
Always a pleasure.. everyone enjoys fresh cooked bread and yummy pastries. I would like to see more things with cranberry in it however, the cranberry orange loaf is very delicious. The staff are always pleasant. It’s just such a cozy place. Nice ambience.
MM
Marsha McCue-Brown
Dec 16, 2025
1.0
I wanted to share my experience because when someone chooses to eat at PANERA it is because of quality control, the fresh ingredients and customer service.. MOST importantly the process of your being prepared, fixed, and the checked for accuracy before being given to you.
I ordered a turkey and cheddar whole sandwich on tomato basil bread with the meat and cheese hot, but the tomatoes and red onions on the side… I am not sure if someone was not able to read or just carelessly made me a half sandwich and made it totally wrong.. but yes I was given a half of sandwich and paid for a WHOLE SANDWICH.. there was a team manager there that also displayed a face of total chaos and no order with a lot of college kids not have a clue of what they were making.
So yeah… TERRIBLE EXPERIENCE
TV
Ty in VA
Nov 29, 2025
4.0
I like the creamy chicken and wild rice soup! I get it once a week
RM
Rob Maine
Nov 19, 2025
2.0
Stood at the counter for 2 minutes to place my order. No one helped me. One employee walked right by me, not making eye contact or asking if I need help. Placed my order at the kiosk. My order came pretty quickly, but I don't like to be ignored. Restaurant was not busy.
Does Panera Bread in Newport News accept reservations?
No, Panera Bread Newport News does not accept reservations.
What are the operating hours of Panera Bread in Newport News?
Panera Bread Newport News is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, delivery is available Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
Can I order food online for pickup or delivery from Panera Bread Newport News?
Yes, you can order online for Rapid Pick-Up or delivery through their website or mobile app.
What types of meals are served at Panera Bread in Newport News?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are some of the specialties on Panera Bread's menu?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What payment methods are accepted at Panera Bread Newport News?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there seating available for dining in at Panera Bread in Newport News?
Yes, Panera Bread offers dine-in service with a casual attire environment and complimentary Wi-Fi.
What nearby places can I visit around Panera Bread in Newport News?
Nearby places include Moe's Southwest Grill, a Mexican restaurant; Tropical Smoothie Cafe, a smoothie juice bar and cafe; and The Captain’s Den, a coffee shop and smoothie juice bar.
If I'm visiting Christopher Newport University, can I easily access Panera Bread in Newport News?
Yes, Panera Bread is near Christopher Newport University facilities like the Freeman Center gym and Delta Upsilon, making it convenient for students and visitors to grab a meal or coffee.