Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Newport News is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
680 reviews
5 stars
390
4 stars
138
3 stars
63
2 stars
31
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or dismissive behavior from staff, particularly from management, leading to a negative dining experience.
Food Quality
Inconsistencies in food quality were noted, with complaints about missing items, poorly prepared dishes, and high prices relative to portion sizes.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, unkempt bathrooms, and overall unsanitary conditions.
Order Accuracy
Numerous customers experienced issues with incorrect or incomplete orders, both for in-store and online/app orders.
Atmosphere
While some appreciated the ambiance and seating arrangements, others felt the service and cleanliness detracted from the overall experience.
- DPDavid Patterson2 days ago4.0The food is still good, but I don't like the new, more boring decorations.
- RMRob Maine5 days ago2.0Stood at the counter for 2 minutes to place my order. No one helped me. One employee walked right by me, not making eye contact or asking if I need help. Placed my order at the kiosk. My order came pretty quickly, but I don't like to be ignored. Restaurant was not busy.
- DADeborah Archer5 days ago1.0No service - the one person behind the counter left me there without taking my order (and I was the only person in line). No Internet. I stopped there to attend an online meeting. Connected quickly, but there was no Internet.
- GGGOct 15, 20252.0People who work there need to greet people and not make the customers initiate. Do better, say good morning and be polite! Prices are way too high. Not as relevant anymore.
- GDGOT DGSSep 23, 20253.0The servings are hit or miss anymore. Sometimes they give you what you pay for and sometimes they don't. And what happened to the pumpkin muffin? It's pumpkin season! And they sold well. Are the stock holders really more important than the customers? Who gives you money? Them or us?
Frequently Asked Questions About Panera Bread
Does Panera Bread in Newport News accept reservations?
No, Panera Bread Newport News does not accept reservations.
What are the operating hours of Panera Bread in Newport News?
Panera Bread Newport News is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, delivery is available Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
Can I order food online for pickup or delivery from Panera Bread Newport News?
Yes, you can order online for Rapid Pick-Up or delivery through their website or mobile app.
What types of meals are served at Panera Bread in Newport News?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are some of the specialties on Panera Bread's menu?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What payment methods are accepted at Panera Bread Newport News?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there seating available for dining in at Panera Bread in Newport News?
Yes, Panera Bread offers dine-in service with a casual attire environment and complimentary Wi-Fi.
What nearby places can I visit around Panera Bread in Newport News?
Nearby places include Moe's Southwest Grill, a Mexican restaurant; Tropical Smoothie Cafe, a smoothie juice bar and cafe; and The Captain’s Den, a coffee shop and smoothie juice bar.
If I'm visiting Christopher Newport University, can I easily access Panera Bread in Newport News?
Yes, Panera Bread is near Christopher Newport University facilities like the Freeman Center gym and Delta Upsilon, making it convenient for students and visitors to grab a meal or coffee.