Brand Certified
Outback Steakhouse
4.1(2789 reviews)
Certified by Outback Steakhouse • Mar 01, 2026
Business Details
12258 Jefferson Avenue, Newport News, VA
23602, United States
Certified by Outback Steakhouse • Mar 01, 2026
(757) 249-3637
Certified by Outback Steakhouse • Mar 01, 2026
https://locations.outback.com/virginia/newport-news/12258-jefferson-avenue
Certified by Outback Steakhouse • Mar 01, 2026
About
Certified by Outback Steakhouse • Mar 01, 2026
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Newport News on the corner of Jefferson Avenue and Roger Brown Drive in front of Patrick Henty Mall.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Certified by Outback Steakhouse • Mar 01, 2026
Hours
Certified by Outback Steakhouse • Mar 01, 2026
Reviews
4.1
2,789 reviews
5 stars
1,548
4 stars
584
3 stars
294
2 stars
147
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising attentive staff while others reported long waits and poor communication.
Food Quality
Food quality varied significantly; while some dishes were praised as delicious, others were criticized for being overcooked or poorly prepared.
Customer Experience
Several customers expressed dissatisfaction with the handling of orders, particularly with takeout and pickup services, citing issues with missing items and rude staff.
Atmosphere
The restaurant's atmosphere received positive remarks for being pleasant and clean, although some noted issues with temperature and seating arrangements.
- JKJennifer KoslerFeb 25, 20261.0So disappointing I have been ordering the same thing for my daughter over and over again for years because she is special needs, and she only likes one thing off the menu and when I called to order it, I was told but it was not an option and then when I go to pick it up, I am told they are so sorry and that it was an option even though I explained to the hostess on the phone that she could just ask a manager. And the worst part is when I spoke to the manager when I got there, his response was You probably should’ve been called to tell you that we can do it, but was I called no, I was not. All I got was recognition that it should’ve been done.
- JGJohn GilchristFeb 24, 20265.0I enjoy Outback, it is pretty much always a perfect steak and if not they make it right. Service is good and friendly, but there tends to be a space after the food is delivered where I don't see my server, usually when I need a drink. I eat there multiple times a week and will update as time moves forward. All in all it is a solid Outback.
- BHBelinda HughesFeb 20, 20265.0Went for lunch and got to get smaller portions and not as busy ! It was delicious!
- ABAmy BukowskiFeb 14, 20265.0I cannot say enough good things about the team at this Newport News location. On February 7th, my husband had a medical episode while we were dining. As a healthcare worker, I know how intense these situations are, but the staff here was remarkably composed and kind. Huge thanks to Kenny G (bartender), Vicki (waitress), and Ray (manager) for their professionalism and patience. Ray even went above and beyond with an unexpected and generous gesture during a scary moment. My husband is doing well, and we are so grateful for the care and compassion this team showed us. They are true pros!
- MCMariette CruzFeb 7, 20261.0Worst place to waste your time. If you are not their type they will see you as out of this world, their ignorance doesn’t deserve your business, place disorganize, many tables, available no enough servers three people greeter none professional, manager lost. Third time is the charm I will call it Karma will hit soon. We end up leaving.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular operating hours of Outback Steakhouse in Newport News?
Outback Steakhouse in Newport News is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials? If so, when?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM at Outback Steakhouse in Newport News.
What types of payment does Outback Steakhouse accept?
Outback Steakhouse accepts American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Are there gluten-free menu options available at Outback Steakhouse?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view them on their dedicated gluten-free menu online.
What pickup and delivery options are available at Outback Steakhouse?
Outback Steakhouse offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Outback Steakhouse Newport News located?
It is located at 12258 Jefferson Avenue, Newport News, VA 23602, USA, on the corner of Jefferson Avenue and Roger Brown Drive in front of Patrick Henry Mall.
Does Outback Steakhouse Newport News have a bar and serve alcoholic beverages?
Yes, the location has an onsite bar and serves liquor, beer, wine, and cocktails.
What is the dress code at Outback Steakhouse Newport News?
The dress code at Outback Steakhouse Newport News is casual.
What nearby stores or services can I visit before or after dining at Outback Steakhouse Newport News?
You can visit several nearby places including Patrick Henry Mall, The Vitamin Shoppe for supplements, Great Clips salon for hair care, and Chipotle Mexican Grill for quick Mexican food options.
How can I get to Outback Steakhouse if I am shopping at Patrick Henry Mall?
Outback Steakhouse is located right in front of Patrick Henry Mall on the corner of Jefferson Avenue and Roger Brown Drive, making it easy to stop by for a meal before or after shopping.
Brand Certified Facts from Outback Steakhouse
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Certified March 01, 2026Yext Knowledge Graph
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