Brand Certified
McDonald's
3.3(2055 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
652 J Clyde Morris Blvd, Newport News, VA
23601, United States
Certified by McDonald's • Mar 01, 2026
(757) 599-3044
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
2,055 reviews
5 stars
649
4 stars
416
3 stars
339
2 stars
209
1 star
442
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported missing items, incorrect orders, and food that was not prepared as requested.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and poor service.
Food Quality
Several reviews mentioned issues with food freshness, including cold or undercooked items, and complaints about cleanliness.
Wait Times
Many customers expressed frustration over long wait times, both in the drive-thru and inside the restaurant.
Management Issues
Reviews indicated a need for better management and staff training, with several customers citing unprofessional behavior from employees.
- CBcylie blanton5 days ago1.0I found a hair in my food and when I tried to call the phone line rings or it just doesn’t even go through. It’s crazy how they have a phone, but won’t answer and Yet I had a hero in my food. It’s ridiculous.
- BGBecky GFeb 25, 20261.0Staff can't read.. placed a mobile order and like usual its missing items and wrong sizes of drinks. Its the repetitiveness of how often they get orders wrong thats lead me to finally leave a review. They dont care bc they get paid no matter the service they provide. Decided to cut my loses and will not be back to this location.
- PPpFeb 12, 20261.0They didn't include my fries. I want my 5 dollars refunded.
- AAAbigailFeb 5, 20262.0Hair in our fries! Disgusting and unprofessional!
- JRJiselle RoblesFeb 4, 20261.0The Nuggets were cold and harder than a rock and it made me sick for 1 month i had to got to the emergency room for 3 whole weeks
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website