Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and rude staff, leading to a negative impression of the overall service experience.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold, incorrect, or poorly prepared meals.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to an unpleasant dining atmosphere.
Staff Attitude
Feedback indicated inconsistent staff attitudes, with some employees being friendly and helpful, while others were described as rude and unprofessional.
Management Issues
Several customers noted poor management practices, including disorganization and lack of attention to customer needs, which negatively impacted their experiences.
IS
Isabella Strom
Nov 10, 2025
1.0
got order wrong, went inside to get correct items and multiple employees walked by, ignored us, and were very unprofessional. would not recommend this mcdonalds
LE
Laura Evans
Nov 1, 2025
5.0
I’ve been here a handful of times specifically to let my kids play on the Play Place. That area is always clean, and there is plenty of space to spread out, eat, and let the kids play. There is also a bathroom in the Play Place area so we don’t have to use the rest of the restaurant. Since I come here to let my kids play, it doesn’t bother me that the food takes longer to prepare than other fast food places in the area. They always bring it to us, and haven’t made a mistake on the orders in the few times I’ve been here. People have been polite, I often see employees wiping tables and sweeping.
If I was in a hurry, this wouldn’t be the place I’d go. (For example, I ordered four sausage egg McMuffins and four hash browns this morning and it took me 20 minutes after placing the order to receive the food.)
JW
Judy's Winters
Oct 20, 2025
5.0
Oreo Dessert
EK
Eian Keough
Sep 27, 2025
5.0
Stopped here before a 3 and a half hour drive home after coaching a hockey game. Had to wait a couple minutes, but got the freshest and most crispiest nuggets and fries I’ve ever had in my life from McDonald’s. I never write google reviews, but whoever is working the night shift here deserves the world because that was the best McDonald’s I’ve ever had in my entire life
MW
Michelle Wrubleski
Sep 18, 2025
1.0
Very rude through the drive thru, had a question to ask, just ended up going somewhere else
What are the operating hours for McDonald's at 417 Denbigh Blvd, Newport News, VA?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 through their online delivery service or the McDonald's app.
Is there a Drive-Thru available at this McDonald's and what are its hours?
Yes, the Drive-Thru is open 24 hours daily at this location.
What services are offered at McDonald's on Denbigh Blvd?
Services include Drive-Thru, McDelivery, Mobile Ordering, Mobile Offers, Gift Cards, and WiFi.
What payment methods can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order McDonald's food through a mobile app?
You can order via the McDonald's App available on iOS and Android devices or through their online ordering link.
What nearby automotive repair shops are close to this McDonald's?
Nearby automotive repair options include Get Ya Right Automotive Repair, MARS Autobody LLC, Pedro Mecanico Prest Mecanico LLC, and Meineke Car Care.
Are there other dining options near McDonald's at 417 Denbigh Blvd?
Yes, nearby dining options include Zero's Subs, Rally's at 410 Denbigh Blvd, Arby's, De Rican Chef Restaurant, Domoishi Japanese Restaurant, and El Fogón Mexican Restaurant.
What nearby amenities can I visit before or after my meal at McDonald's?
Nearby amenities include Walgreens pharmacy, LibertyX Bitcoin ATM, Western Union money transfer services, BayPort Credit Union, and Say Cheezz Selfie Studio for event photography.