Brand Certified
McDonald's
3.3(1142 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12487 Warwick Blvd, Newport News, VA
23606, United States
Certified by McDonald's • Mar 01, 2026
(757) 591-1808
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,142 reviews
5 stars
404
4 stars
192
3 stars
173
2 stars
116
1 star
257
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times at both the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback varied, with some praising friendly staff while others noted unprofessional behavior and poor attitudes from employees.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and restrooms.
- JCJEMEKA CURRY6 days ago1.0Always missing something from my order
- J7JAZZY 757Feb 23, 20261.0First Lady refused to filled my order and then 3 other employees came to the drive thru window and they said that someone else would have to wait on me because they were scared of my long fingernails. So I was in line for over 20 minutes waiting for someone to bring me my order and I think they were very unprofessional and my foods were cold by the time they passed it out the window to me.
- DCDevon ClarkeFeb 15, 20261.0I did mobile orders at this location the other day, got there and the restaurant was closed. This in not the first time this happened. Can’t even get a frappe be the machine always down.
- RDRoger DrumgooleFeb 12, 20261.0I'm there around 5:30am when I have time to stop... but they are never open like this morning or the service is taking too long and I would have to ask for my money back... I'm tried of it...
- IMIan MorganJan 21, 20261.0This is about the 3rd time I've ordered a large iced caramel latte and received a medium, and not only did they not give me a large but they didn't even fill the medium up all the way. This has happened multiple times now. Edit : just took my first few sips, no caramel 😐
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 12487 Warwick Blvd, Newport News?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Thursday, and from 4:00 AM to midnight Friday through Sunday.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:29 PM on Monday, and until 11:30 PM Tuesday through Sunday.
What ordering options are available for McDonald's at this location?
You can order using McDonald's App, curbside pickup, delivery including same-day and no-contact options, and the drive-thru service.
Which payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have free WiFi and support mobile offers?
Yes, the location offers WiFi, mobile offers, and mobile ordering services.
Where is McDonald's at 12487 Warwick Blvd located?
It is located in Newport News, VA 23606, United States.
Are there any notable nearby places to McDonald's at Warwick Blvd that I can visit?
Nearby you can find Pivot PT-Newport News (physical therapy), Little Caesars Pizza and Little Vinny's To-Go (pizza restaurants), and John B. Todd Stadium, a local attraction for events.
How can nearby landmarks like John B. Todd Stadium enhance my visit to McDonald's?
You can enjoy a meal at McDonald's before or after attending events or activities at John B. Todd Stadium, making it a convenient dining option nearby.
If I'm using public transport, what nearby amenities can help me find McDonald's?
You can use local landmarks like Hidenwood & Hiden Place Apartment Communities and Ace Hardware for directions, as they are close to McDonald's on Warwick Blvd.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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