Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,130 reviews
5 stars
403
4 stars
190
3 stars
174
2 stars
116
1 star
247
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with many experiencing long wait times for their orders.
Order Accuracy
Numerous reviews indicated issues with order accuracy, including missing items and incorrect orders being served.
Food Quality
While some customers praised the freshness and quality of the food, others reported receiving cold or poorly prepared items.
Customer Service
Feedback on customer service was mixed, with some employees being described as friendly and accommodating, while others were noted for having poor attitudes.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
- LMLiam McBrideNov 15, 20255.0They got slammed by customers white understaffed and the manager compensated well and even took money out of his own wallet to make it right with a customer. People under appreciate the staff here that actually try and it shows in the reviews and customer demeanors ,respect! sincerely , a grateful CNU student & bro from Richmond
- RCRozie CopelandNov 10, 20252.0I just think it's not healthy to eat and the last time i ate there my food was kind of cold.
- CCCeciliaNov 7, 20255.0Burger crave, double chz and hot fries 🍟 for a change. Good food and service at drive thru. First time at this location Salem Crossing.
- MLMax LindsayNov 1, 20251.0I got to the pickup window and ordered my food along with a pup cup. This has been somewhat of a routine before fall (and spring) little league morning games for a bit. “Our manager said we don’t do those here…”. This is obviously one of the most difficult things in the world: get a small cup, put whipped cream in it, charge them a buck (or like some competitors, give out for free) and give it to the customer. I worked at McDonald’s many years ago. I’m not sure this is the same company any more. Time to switch to another McDonald’s and if that doesn’t fix it, go to Chic Fil A as I know they will.
- CSCharles SparkenbaughOct 25, 20251.025 minutes in drive thu and then they ask me to pull into a spot and wait for another 10 minutes. They weren't overly busy. I've worked fast food, it doesnt take 5 minutes to make anything. There is no reason it should take this long without explanation. My order still wasn't done right.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 12487 Warwick Blvd, Newport News?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Thursday, and from 4:00 AM to midnight Friday through Sunday.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:29 PM on Monday, and until 11:30 PM Tuesday through Sunday.
What ordering options are available for McDonald's at this location?
You can order using McDonald's App, curbside pickup, delivery including same-day and no-contact options, and the drive-thru service.
Which payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have free WiFi and support mobile offers?
Yes, the location offers WiFi, mobile offers, and mobile ordering services.
Where is McDonald's at 12487 Warwick Blvd located?
It is located in Newport News, VA 23606, United States.
Are there any notable nearby places to McDonald's at Warwick Blvd that I can visit?
Nearby you can find Pivot PT-Newport News (physical therapy), Little Caesars Pizza and Little Vinny's To-Go (pizza restaurants), and John B. Todd Stadium, a local attraction for events.
How can nearby landmarks like John B. Todd Stadium enhance my visit to McDonald's?
You can enjoy a meal at McDonald's before or after attending events or activities at John B. Todd Stadium, making it a convenient dining option nearby.
If I'm using public transport, what nearby amenities can help me find McDonald's?
You can use local landmarks like Hidenwood & Hiden Place Apartment Communities and Ace Hardware for directions, as they are close to McDonald's on Warwick Blvd.