Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,134 reviews
5 stars
404
4 stars
191
3 stars
173
2 stars
115
1 star
251
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times in both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback on staff attitudes was mixed; while some praised friendly service, others reported rudeness and poor customer interactions.
Food Quality
The quality of food varied significantly, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
- DHDorothy Hawkins1 day ago1.0EVENING SHIFT IS COOKING FOOD TO FAST. WAS SERVED A HALF COOKED MCRIB SANDWICH.EVENING SHIFT MANAGER IS UNPROFESSIONAL EVERYONE RUNNING AROUND THIS LOCATION AVOIDING WORK SAYING ITS NOT THERE JOB TO TAKE FRONT COUNTER ORDERS. SHIFT MANAGER ON DUTY IS WORSE THAN HER STAFF. SHE IS VERY UNPROFESSIONAL ALSO THIS PLACE IS DISCRIMINATING AGAINST THE DISABLED. NEXT TIME IM SERVED A HALF COOKED MCRIB I WILL TAKE THE SANDWICH TO THE HEALTH DEPARTMENT HALF COOKED MEAT IS DANGEROUS FOR YOUR HEALTH ALSO NOTICE ONE OF THE EMPLOYEES COME OUT THE BATHROOM AND GO STRAIGHT TO THE GRILL WITHOUT WASHING HIS HAND. PLACE NEEDS A OVERHAUL. AND TO TRAIN YOUR EVENING CREW ON CUSTOMER SERVICE SKILL AND TO WASH THERE HANDS.
- BNBasem NaisrDec 27, 20251.0Bad customer service and him missing food in my order
- BFBen Fitz-RandolphDec 20, 20251.0Only way to fix the service here is to knock the building down. There is 6 cars parked in curbside waiting and they cant figure out everyone's orders
- KFKat FolkertsmaNov 30, 20251.0What a disappointment this sandwich was, I was shocked to see that anyone would even serve this out the door to a customer. Do better!
- LMLiam McBrideNov 15, 20255.0They got slammed by customers white understaffed and the manager compensated well and even took money out of his own wallet to make it right with a customer. People under appreciate the staff here that actually try and it shows in the reviews and customer demeanors ,respect! sincerely , a grateful CNU student & bro from Richmond
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 12487 Warwick Blvd, Newport News?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Thursday, and from 4:00 AM to midnight Friday through Sunday.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:29 PM on Monday, and until 11:30 PM Tuesday through Sunday.
What ordering options are available for McDonald's at this location?
You can order using McDonald's App, curbside pickup, delivery including same-day and no-contact options, and the drive-thru service.
Which payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have free WiFi and support mobile offers?
Yes, the location offers WiFi, mobile offers, and mobile ordering services.
Where is McDonald's at 12487 Warwick Blvd located?
It is located in Newport News, VA 23606, United States.
Are there any notable nearby places to McDonald's at Warwick Blvd that I can visit?
Nearby you can find Pivot PT-Newport News (physical therapy), Little Caesars Pizza and Little Vinny's To-Go (pizza restaurants), and John B. Todd Stadium, a local attraction for events.
How can nearby landmarks like John B. Todd Stadium enhance my visit to McDonald's?
You can enjoy a meal at McDonald's before or after attending events or activities at John B. Todd Stadium, making it a convenient dining option nearby.
If I'm using public transport, what nearby amenities can help me find McDonald's?
You can use local landmarks like Hidenwood & Hiden Place Apartment Communities and Ace Hardware for directions, as they are close to McDonald's on Warwick Blvd.