Brand Certified
McDonald's
3.1(1600 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
15484 Warwick Blvd, Newport News, VA
23608, United States
Certified by McDonald's • Mar 01, 2026
(757) 887-5161
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,600 reviews
5 stars
432
4 stars
307
3 stars
277
2 stars
190
1 star
394
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Many reviews highlighted issues with food quality, including cold or undercooked items, missing ingredients, and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted instances of fresh food.
Cleanliness Concerns
Several reviews mentioned unclean conditions in the restaurant, including dirty tables and unsanitary food handling.
- NSNyasia SmithFeb 23, 20261.0The manager is a dirty , nasty white make need a hair net so be careful eating here might be hair in your food . Had me wait 20-30 mins in the front . Only did drive through orders. He told me use the kiosk as if I didn’t say I only had cash . Employees saw I was waiting for over 30 mins and did nothing just stood there . Then when he felt like taking the order I ask if I could get what I already paid for via app he said no because it put it in for drive thru . It was only an Apple Pie . I’m never coming to this one again I don’t want spit or hair in my food or have to deal with nasty rude manager . I come here all the time and have never had an issue even when I have to wait long . I’ve contacted corporate , they will contact me tomorrow to see about this issue because they see I’m a loyal customer . I want this issue to be resolved ASAP . Nasty rude manager
- MRMiles RenickFeb 16, 20261.0Very rude, forgot the happy meal toy. Terrible service
- DDDarkwolfJan 19, 20265.0Very nice employees and the food was very hot and fresh. Wait times were minimal even with a line!
- TGTracy GilmoreJan 18, 20265.0Hot fries, hot sammich. Always a joy to get an order right. Was in a hurry and decided this at the last minute. Glad I did.
- AAAmanda AlvordJan 14, 20265.0I came through the drive thru and had the best experience ever! I was taken care of by Michael who had the absolute BEST customer service! I am a restaurant manager and I love to see employees like Michael! He’s an asset for sure ☺️
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 15484 Warwick Blvd, Newport News?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, McDonald's has a drive-thru that operates 24/7 every day of the week.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's via an app?
Yes, you can order through the McDonald's App available on iOS and Android, or use the online ordering link.
What services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What types of food can I expect at this McDonald's?
McDonald's serves a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt.
Are there any other fast food restaurants near this McDonald's?
Yes, nearby fast food restaurants include Little Caesars Pizza, Dairy Queen, Wingstop, Papa Johns Pizza, and another McDonald's location.
What nearby places could I visit before or after dining at McDonald's?
You could visit the Reservoir in Newport News for outdoor recreation or enjoy entertainment at Papo’s Entertainment Center.
Are there convenient places nearby for banking or shopping near McDonald's?
Yes, nearby you can find Langley Federal Credit Union for banking and Family Dollar and Dollar General for shopping needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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