Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Newport News, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
252 reviews
5 stars
106
4 stars
26
3 stars
27
2 stars
22
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at the drive-thru, often exceeding 30 minutes, even with few cars in line.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Product Quality
Several customers expressed disappointment with the quality of food and drinks, mentioning stale donuts and poorly prepared items.
Drive-Thru Only
The drive-thru only format led to confusion and frustration among customers, particularly regarding order fulfillment and service efficiency.
- MMMrsJones6 days ago5.0Been wanting to try them and when I went thru the drive thru,the staff is so friendly
- MPMark PedersenNov 12, 20251.0I waited in the drive thru TWICE today to be ignored. I pulled into the drive thru around 11.50. Waited 5m to no one came over the microphone. Is it broken? Is this a test? Went to 2nd & Charles for a bit, and when I walked out. Saw someone in the drive thru, and get served!!!, great it works! Pulled up... no one again... Not going back. Do better.
- CECharlotte EckenrodeNov 9, 20251.0I placed a mobile order about 10 minutes before hand and when I got there, they only handed me half my order. I checked the bags and I said "Hey I also ordered a avocado toast and a bagel" The guy told me that they were all out and I asked to sub it in but he said I couldn't. So since I was in a hurry I left without half my order and I'm also 99% sure that if I didn't check my bags, he wouldn't have told me that they were all out.
- NHNick HarringtonOct 27, 20251.0Ordered a bacon and egg and cheese on an everything bagel with chipotle and a sausage egg and cheese on a croissant with no chipotle. Was given a bacon egg and cheese on a plain bagel with no chipotle and sausage and and cheese on a plain bagel with chipotle. When we went back they told us well that’s all they had. None of this said to us first time around if so we would have just canceled the entire order. Also didn’t have oat milk for the Coffee. Never again
- AJAshley JohnsonOct 23, 20251.0I ordered 2, 25 count mixed munchkins. The girl who took my order through the drive-through asked me did I want them mixed or did I want to choose. I said mix them with everything except for powdered sugar. Both 25 count boxes only had two types of donuts, one being the powdered cinnamon And the other, I’m guessing a seasonal fall flavor. In what world does that create a mixture? 2 flavors, and you leave out the original flavors. What a waste of my time and money.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Newport News, VA?
Dunkin' in Newport News, VA is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What can I expect on the Dunkin' holiday menu right now?
You can try the new Cookie Butter Cloud Latte, the returned Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
How can I order ahead for a fast grab and go experience at Dunkin'?
You can order ahead using the Dunkin' mobile app for a quick and convenient pickup experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some of the specialties Dunkin' offers?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' have a drive-thru at this location?
Yes, this Dunkin' location includes a drive-thru for convenient service.
Where can I find a coffee shop near Dunkin' in Newport News?
Nearby coffee shops include the other Dunkin' location, Starbucks, and The Coffee Bean & Tea Leaf, all of which offer great coffee options.
What other dining options are close to Dunkin' in Newport News?
Nearby dining options include Waffle House for breakfast and brunch, Red Robin Gourmet Burgers and Brews for burgers, and Pho 79 Vietnamese Restaurant for Asian cuisine.
Are there any hotels near Dunkin' that customers can stay at?
Yes, customers can find nearby hotels such as Residence Inn by Marriott Newport News Airport and Hampton Inn & Suites Newport News (Oyster Point) for convenient lodging.