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Dunkin' Zero
Brand Certified

Dunkin'

3.2
(177 reviews)

Business Details

(757) 888-3047
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newport News, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15488 Warwick Boulevard, Newport News, VA
23608, United States

Hours

Reviews

3.2
177 reviews
5 stars
76
4 stars
18
3 stars
7
2 stars
15
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff behavior.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and overall store conditions.

Product Consistency

Many customers experienced inconsistencies with their orders, including incorrect items and poorly prepared food.

Staff Attitude

While some employees were praised for their friendliness, many reviews noted a lack of professionalism and poor customer service from staff.

Management Issues

Customers expressed concerns about management's role in training staff and maintaining service standards, leading to repeated negative experiences.
  • JN
    Jolie Niles
    Feb 26, 2026
    2.0
    I usually get a hot coffee and a Bavarian cream donut. Coffee is always good. They do not know what a Bavarian cream is. I’ve had to go back on several occasions to get the right donut. Please teach them what a Bavarian cream donut is.
  • RA
    Roberto Arroyo
    Feb 21, 2026
    2.0
    This location is using cold brew to make iced coffee. Disgusting, but the donuts are good.
  • SS
    Sheila Spragins
    Jan 7, 2026
    5.0
    This is my favorite place!! Ky is always friendly and makes sure my coffee is fresh and hot! So thankful for him!!
  • CW
    Cheryllee White
    Dec 17, 2025
    1.0
    Everything was cold hash browns frozen iam hungry 12/17/25
  • KA
    Kendall Aultman
    Dec 14, 2025
    5.0
    Person working this morning around 9am was awesome. Great customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 15488 Warwick Boulevard, Newport News, VA?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, brunch, and lunch.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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