Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Newport News, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
221 reviews
5 stars
103
4 stars
41
3 stars
25
2 stars
14
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, understaffing, and poor customer service experiences.
Product Availability
Many reviews mentioned that the store often runs out of popular items, leading to disappointment.
Staff Friendliness
Despite service issues, several customers praised the friendliness and helpfulness of the staff.
Cleanliness Concerns
Some customers noted cleanliness issues, particularly with food displays and the restroom.
Quality of Food and Drinks
While many enjoyed the coffee and donuts, there were mixed reviews about the quality and preparation of food items.
- KPKeyanna Powell1 day ago1.0Worst Dunkin I’ve ever been in there’s always flies near the donuts and breads/ croissants and this old lady named April customer service is terrible . I asked her to remake my hot chocolate because it’s watery and she made a smart remark I’m not gonna continue wasting my money coming here
- TMTu Madre1 day ago1.0This place is always a circus. Please find some decent employees. By far the worst Dunkin I've ever been to. I only go here because of the convenient location and I regret it every single time. Manager has a good heart but good hearts don't run a good business. And be prepared to wait for a long time!
- KLKeilan LDec 19, 20251.0On a 5 day work week, you will be waiting for your order 15+ minutes atleast 3 of those days. Always understaffed or technical isssues
- CCClaudeDec 11, 20255.0The Dunkin by the shipyard is a place where you can go to get your morning started right. Sometimes its packed because of the influx of sailors and shipyard workers but its a welcoming place and the staff is legendary for helping out those who are less fortunate.
- JCJohn Corley1964Nov 2, 20254.0Good Boston Cream doughnut as well as tasty coffee. Brother had a strawberry glazed doughnut with sprinkles. Nice stop for eats near the bus terminal.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Newport News, VA?
Dunkin' in Newport News, VA is open daily from 5:00 AM to 5:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
What types of meals are served at Dunkin' in Newport News?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What new holiday drinks can I try at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What types of food and beverages does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are credit and debit cards accepted at Dunkin'?
Yes, both credit and debit cards are accepted for payment at this Dunkin' location.
Is there free Wi-Fi available at Dunkin' in Newport News?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
How can the Newport News Transit Center help me visit Dunkin'?
The Newport News Transit Center is nearby and provides bus and taxi services, making it convenient for customers to reach Dunkin'.
What dining options are close to Dunkin' if I want to explore after my visit?
Nearby dining options include The Train Station Restaurant for American and seafood cuisine, Marco's Pizza for Italian and pizza, and Juicy Teriyaki for Japanese food and sushi.
Are there convenient parking options near Dunkin' in Newport News?
Yes, SP+ Parking is nearby, providing convenient parking facilities for Dunkin' customers.