Dunkin'

3.7
215 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newport News, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3201 Washington Ave, Newport News, VA
23607, United States

Hours

Reviews

3.7
215 reviews
5 stars
101
4 stars
40
3 stars
25
2 stars
14
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rude or unhelpful interactions.

Product Availability

Frequent complaints about items being out of stock, including popular donuts and food items, leading to customer dissatisfaction.

Cleanliness

Mixed reviews on cleanliness; some customers appreciate the clean atmosphere, while others report dirty conditions, particularly around food displays.

Coffee Quality

Generally positive feedback on the quality of coffee, with many customers enjoying their drinks and noting consistency in taste.

Operational Issues

Customers express frustration with long wait times, especially during busy hours, and issues with mobile order fulfillment.
  • JC
    John Corley1964
    Nov 2, 2025
    4.0
    Good Boston Cream doughnut as well as tasty coffee. Brother had a strawberry glazed doughnut with sprinkles. Nice stop for eats near the bus terminal.
  • CH
    CoCo Hobley
    Sep 11, 2025
    1.0
    Never have food in stock food is always missing or done incorrectly It was good when first opened Now its awful I only still come to this location because door dash doesn't allow u switch locations
  • EW
    eddie willers
    Aug 29, 2025
    5.0
    Well this donut shop has definitely made a huge turnaround! I absolutely love going there. The workers are very nice they make excellent coffee and they even make their own donuts specialty donuts for the seasons as well. Very happy to support this local franchise!
  • NH
    Naomi Herres
    Jul 31, 2025
    1.0
    Worst Dunkin I have ever had , asked for 6 glaze and they gave me two , gave me water down lemonade and nasty matcha , -0 never again
  • JN
    Johnny Nation
    Jul 4, 2025
    5.0
    I like to park in their shade when I go into 2nd & Charles- Oh, the coffee is great also !!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newport News, VA?

Dunkin' in Newport News, VA is open daily from 5:00 AM to 5:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location provides both delivery and curbside pickup services.