Brand Certified
Dunkin'
3.7(224 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
3201 Washington Ave, Newport News, VA
23607, United States
Certified by Dunkin' • Mar 01, 2026
(757) 380-0025
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Newport News, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
224 reviews
5 stars
105
4 stars
42
3 stars
25
2 stars
14
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and poor service.
Cleanliness
There are reports of cleanliness issues, particularly with dirty donut cases and unsanitary conditions.
Product Availability
Customers frequently mention that items are often out of stock or incorrectly prepared, leading to dissatisfaction.
Speed of Service
Many reviews highlight long wait times and understaffing, resulting in slow service during peak hours.
Quality of Food and Drinks
While some customers enjoy the coffee and donuts, others report inconsistent quality and preparation.
- SSSheila SpraginsJan 24, 20265.0Jody gave great Customer Service made me the best latte ever I would recommend you come here great hospitality!
- SHSavannah HaydenJan 20, 20265.0The workers here are nice and Ive always been satisfied every time I come here I love Dunkin
- KPKeyanna PowellJan 12, 20261.0Worst Dunkin I’ve ever been in there’s always flies near the donuts and breads/ croissants and this old lady named April customer service is terrible . I asked her to remake my hot chocolate because it’s watery and she made a smart remark I’m not gonna continue wasting my money coming here
- TMTu MadreJan 12, 20261.0This place is always a circus. Please find some decent employees. By far the worst Dunkin I've ever been to. I only go here because of the convenient location and I regret it every single time. Manager has a good heart but good hearts don't run a good business. And be prepared to wait for a long time!
- KLKeilan LDec 19, 20251.0On a 5 day work week, you will be waiting for your order 15+ minutes atleast 3 of those days. Always understaffed or technical isssues
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website