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Domino's Pizza

4.0
(319 reviews)

Business Details

12538 Warwick Blvd, Newport News, VA
23606, United States
(757) 595-3030

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Newport News? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 12538 Warwick Blvd .

Location

Domino's Pizza
12538 Warwick Blvd, Newport News, VA
23606, United States

Hours

Reviews

4.0
319 reviews
5 stars
187
4 stars
46
3 stars
25
2 stars
14
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for orders, with some experiencing delays of over an hour and poor communication from staff.

Food Quality

Several reviews highlighted inconsistent food quality, including incorrect orders, poorly prepared items, and complaints about freshness.

Staff Performance

While some customers praised the friendliness and professionalism of the staff, others reported rude behavior and poor customer service experiences.

Management Concerns

There were multiple mentions of inadequate management, with specific complaints about a manager's rudeness and lack of accountability.

Positive Experiences

Despite the issues, many customers expressed satisfaction with the taste of the food and the efforts of certain staff members, indicating that some experiences were positive.
  • MG
    Melissa Goodrich
    6 days ago
    2.0
    My order has been in prep mode since 6:02 and is now 7:19.
  • WM
    William Moore
    Jan 2, 2026
    5.0
    No complaints.
  • CT
    Carolyn Tyler
    Dec 30, 2025
    5.0
    This review goes to the driver of the Warwick location. Our order was taking longer than usual. When he got here, he was gracious and sincere. His extra special care erased all of the negative feelings. It wasn’t his fault but he made himself accountable for the time delay. Great worker!
  • RC
    Robert Cipriani
    Dec 12, 2025
    1.0
    I used to eat there all the time, but one bad experience ruined it for me. They gave me some nasty rotten chicken wings. Ok, no huge deal, I get things happen sometimes, but I couldn't possibly eat them, even after cooking them further at the house. I called the restaurant and was extremely polite, praised the pizza and the friendliness of the staff, even offered to bring the spoiled wings back to the store. I work in restaurant, and like I said, I get things happen sometimes. The manager Diane not only refused to give me a measly credit or refund for the wings, she was extremely rude. Like way unnecessary ignorant mean for no reason. I tried to be patient and offered to bring the wings back again, even told her how the pizza was great and the guy at the counter was great again, but she said even if I brought the wings back, she wouldn't give me a credit for them and was so rude that I am like shaking mad now writing this review. That is just crazy to me. I don't understand how people like that can be allowed to work in customer service, much less be in charge of other people, and much more importantly, be in charge of food safety. I could have gotten very sick eating those wings, but luckily I know better. Diane, if that is even her real name, is not only a bad fit for customer service or restaurant, but an actual disgrace to the entire human race. Shame.
  • JB
    Jennifer Bender
    Dec 12, 2025
    1.0
    Disgusting, rotten wings. Incredibly rude employee argued on the phone and wouldn’t refund the inedible food. Never going back.

Frequently Asked Questions About Domino's Pizza

What types of pizzas are available at Domino's Pizza in Newport News?

You can choose from Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 12538 Warwick Blvd, Newport News?

Delivery is available from 10:00 AM to 1:00 AM Monday through Thursday, 10:00 AM to 2:00 AM on Friday and Saturday, and 10:00 AM to midnight on Sunday.

Brand Certified Facts from Domino's Pizza

This information is certified by Domino's Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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