Brand Certified
Dairy Queen Grill & Chill
4.4(1448 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
12999 Warwick Blvd, Newport News, VA
23602-8352, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(757) 249-9022
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Dairy Queen Grill & Chill
12999 Warwick Blvd, Newport News, VA
23602-8352, United States
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.4
1,448 reviews
5 stars
858
4 stars
377
3 stars
129
2 stars
32
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the ice cream and blizzards, but there were complaints about the quality of burgers and other food items.
Service Issues
There were multiple reports of incorrect orders and poor customer service experiences, including lack of follow-up on complaints.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms, while others praised the cleanliness of the location.
Staff Friendliness
Many reviews highlighted the friendly and helpful nature of the staff, contributing positively to the overall experience.
Value for Money
Opinions on pricing varied, with some customers feeling the prices were high for the portion sizes and quality, while others found good value in meal deals.
- KGKimberley GreenFeb 2, 20265.0Holy Cheesus, best burger IN FOREVER!!
- SLSade LomoJan 27, 20265.0I enjoy the Blizzards variety. I think Dairy Queen still tops when it comes to this particular desert!
- BBBadNewzDeliveryJan 22, 20261.0I placed a mobile order on January 8 and the item that I paid for was not made correctly. I contacted customer service and they said that they were going to forward it to the manager of this location and I never heard anything back and here we are like two weeks later. I really wish that you guys would have contacted me so I didn’t have to leave a bad review. Please do better.
- MRMiche'le J Car ReviewsDec 18, 20255.0Lov it here
- PDPennie DiGiaimoDec 5, 20251.0The burgers were horrible with old lettuce and tomato. The hot dogs were overcooked but overall okay. The eggnog shakes were delicious but the whole order for 2 people was $30. NOT worth it!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 12999 Warwick Blvd, Newport News, VA, 23602-8352, USA.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill open on holidays?
Dairy Queen Grill & Chill is closed on November 27 and December 25, 2025. It has reduced hours from 10:30 AM to 5:00 PM on December 24, 2025.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is the restaurant family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides amenities like high chairs and wheelchair accessibility.
Can I order food online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and access mobile deals and rewards via their app.
What nearby pharmacies can I visit before or after dining at Dairy Queen Grill & Chill?
Walgreens and CVS Pharmacy are nearby, convenient for picking up prescriptions or essentials before or after your visit.
Are there any nearby medical centers in case of emergencies near Dairy Queen Grill & Chill?
Yes, MD Express Urgent Care, M.D. Expess Urgent Care, and MinuteClinic are close by for any urgent medical needs.
What other dining options are near Dairy Queen Grill & Chill in Newport News?
Nearby dining includes Louis Cajun Seafood, Okinii Hibachi & Sushi, Hong Kong Chinese Restaurant, Papou George's Hot Dogs, and Beef O’Brady’s for varied cuisine experiences.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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