Chipotle Mexican Grill

Reviews

• T2

  Tim 22Bees

  6 days ago
  2.0
  I am finding a theme here. Depending on what you look like will depend on how much meat they give you. I watched a select group of people get huge serving portions while others got less than reasonable. I pay attention to what is being ordered and what is being charged. Bias at its best! I will continue to eat at chipotle (love the food). However this wont last long if the favortism doesn’t stop. No one was rude. Long wait only because it was dinner time
• RF

  River Fiedler

  Nov 13, 2025
  1.0
  Arrived just after 12pm for lunch on 11-13-25. The employees were completely rude and rushed everything. After taking a few bites from the bowl I ordered, the rice was crunchy. We immediately told the employees working in the front and their response was "It was fine when I tried it this morning" then they proceeded to serve the same rice to the customers in line. We were able to recieve a refund for the meals which was nice. It's just mind boggling how the base of any meal (rice) at Chipotle can be that bad and be acceptable by the employees. Very disappointing.
• AW

  Anna Johnson Woodford

  Nov 11, 2025
  1.0
  Chipotle is my craving food; it’s not fine dining- I know what I’m getting when I order it and it’s nothing fancy. I especially don’t have high expectations when I order delivery. Having your burrito made in front of you kind of deters staff from doing a shitty job (mostly), so when no one’s looking over your shoulder, I figure I’ll get subpar burritos- I know that going in and figure it’s the cost of delivery convenience. What I don’t consider reasonable is missing items and a complete lack of any care or attention to the preparation of my food. I’ve ordered delivery from this location several times and every time I order chips and salsa, and every time I do not receive my chips. My fault, I guess, for thinking: SURELY this time they’ll remember my whole order. I am always wrong, and always disappointed. To top it off, tonight’s order consisted of two burritos that were so poorly wrapped they seemed simultaneously under filled and unable to close properly- how do you not properly wrap a burrito that looks half the size of a normal burrito? My daughter’s kids crunchy tacos was placed in a burrito bowl container with the foil lid caved in, smooshing and breaking her taco shells, and her fillings were in the plastic side container cups, which, to be fair, might be the same amount as given in the kids meal, but it sure doesn’t looks like it (this girl LOVES her sour cream, and that small container does not look like the normal amount she gets). There was nothing inherently wrong with my son’s quesadilla, but the online ordering system sucks; he doesn’t like the beans and always requests for double rice instead, an accommodation they are always happy to oblige in store, but there’s no option for that online, so he was left with only 1 side, when the meal includes two (technically 3 if you include the fruit or chips) I took the survey online lodging my disappointment and complaint, and then tried calling the store to tell them they have a recurring issue of not including chips in delivery orders, but it’s impossible to speak to a real person, and the automated phone system directs you online…well the online system just says ‘so sorry! We’ll let the store know so they can improve!’ Doubtful. I want to say I won’t be supporting this location anymore, but they do a decent job with in person ordering, so I guess I won’t be ordering delivery anymore, which kind of equates to not supporting this location because it’s not really convenient for me to go in person. I just want my chips 😞🥺
• KF

  Kevin Felton

  Oct 29, 2025
  5.0
  I finally found a Chipotle location that is doing it right. Thank you!
• TO

  Toni Owens

  Oct 4, 2025
  3.0
  I picked up my order. It was done on time. I got home to find that the meal had the wrong meat, the higher priced meat was ordered but the cheaper priced meat was given. Tried to call but could not speak to anyone. So, I drove back up there to resolve the issue and then returned home to a cold meal.

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