Brand Certified
Chipotle Mexican Grill
3.0(646 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
12386 Warwick Blvd, Newport News, VA
23606, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(757) 596-0134
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/va/newport-news/12386-warwick-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3185
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle CNU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.0
646 reviews
5 stars
226
4 stars
80
3 stars
57
2 stars
52
1 star
231
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about bland flavors, incorrect ingredients, and small portion sizes.
Cleanliness
Several customers noted that the restaurant was dirty and unsanitary, impacting their overall experience.
Order Fulfillment
Numerous customers experienced issues with online orders, including missing items and delays in preparation.
Management Concerns
There were complaints about poor management practices, including inadequate staffing and lack of ingredient availability.
- AHAlexis Hunt3 days ago2.0First, I want to say thank you to the two black young gentlemen , who were polite and respectful. Second, when they corrected my order, my bowl was the bomb dot com. Third, okay the Mexican manager needs an attitude adjustment, you work for chipotle not your amigos. Fourth, to all my fellow black women , let’s not make it hard for each other. We are all in the same boat.
- CBCam BettencourtFeb 9, 20262.0Staff was rude. Food was mid.
- DDdedetheebratttJan 22, 20263.0I never had a bad experience with this chipotle before but omg I asked for fajitas and the green peppers were raw very disappointed mind you it was through a DoorDash order
- MHMartia HollowayJan 4, 20265.0This is the cleanest most professional location in this side of the 757. The store is always clean. They are always nice. Food is always fresh. And service is fast. I would drive from Hampton for this location. Trust me. It’s the bomb. They deserve some kind of award from corporate. Bc the one is Williamsburg shut it down. The ones in Hampton are slow and dirty. Patrick Henry mall is okay as well. But the CNU location is top tier.
- ADAuto DjDec 20, 20251.0It's shocking the employee at this location are able to tie their shoes. Filthy restaurant, none of the "workers" want to be there and the manager appears to be a star from the movie "Good Burger"
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill CNU serve?
Chipotle Mexican Grill CNU offers fast-casual meals including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill CNU?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill CNU offer pickup or delivery services?
Yes, they provide both in-store pickup and delivery services for your convenience.
How can I order food online from Chipotle Mexican Grill CNU?
You can order online via their website at https://order.chipotle.com or through the Chipotle app available on the App Store.
Is Chipotle Mexican Grill CNU LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers and maintains an inclusive environment.
What is the address and contact information for Chipotle Mexican Grill CNU?
The location is at 12386 Warwick Blvd, Newport News, VA 23606. You can call them at +1 757-596-0134 or email VA.3185.CNU@chipotle.com for inquiries.
Are there coffee shops near Chipotle Mexican Grill CNU where I can get a drink before or after my meal?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can enjoy coffee or pastries around your Chipotle visit.
If I need a taxi to get to or from Chipotle Mexican Grill CNU, are there any nearby taxi services?
Apollo Taxi is a nearby taxi service that can help you with transportation to or from Chipotle Mexican Grill CNU.
What other dining options are available near Chipotle Mexican Grill CNU?
Near Chipotle, you will find Moe’s Southwest Grill, Schooners Bar and Grill, Aago Indian Restaurant, Tropical Smoothie Cafe, Subway, and ZENSHI Handcrafted Sushi offering a variety of cuisines.
Is there a grocery store or pharmacy near Chipotle Mexican Grill CNU?
Yes, Harris Teeter is a nearby grocery store and pharmacy, which is convenient if you need to shop before or after dining at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
- Official website
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